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Courtyard Washington Capitol Hill/Navy Yard
3.0 of 5 Hotel   |   140 L Street, SE, Washington DC, DC 20003   |  
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Ranked #58 of 130 Hotels in Washington DC
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Ok”
5 of 5 stars Reviewed June 9, 2013 via mobile

This place is pretty good. The staff here are fabulous. Ashley,Harnetha,Antwaun,Andre, And Robert are very kind. And this is literally the closest hotel to Nats stadium. I really do recommend this hotel to anyone who is going to a natinols game

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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414 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Louisville, Kentucky
Top Contributor
63 reviews 63 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 7, 2013

I spent one night at this hotel. The guy working the front desk got me checked in quick and painless - just like I like it !

The room was clean, the wireless was free and the hotel was quiet. It is a block away from a Metro station and there are many decent places to eat within walking distance.

I would stay there again.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYWASNY1, Guest Relations Manager at Courtyard Washington Capitol Hill/Navy Yard, responded to this review, June 9, 2013
PatrickO-

I am glad to hear that your check in process was efficient. We strive to ensure that all our guests are checked-in in that manner. Ofcourse we are also always available to answer any additional questions about the hotel, restaurants and sites to name a few.

Thank you for your kind words.

Best
K. Andre Antoine
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Top Contributor
182 reviews 182 reviews
31 hotel reviews
Reviews in 47 cities Reviews in 47 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed June 6, 2013

Very clean and and nice furniture...that's WAAAAYYY too big for the small rooms. Convenient to the Yard and the Nats. Little hike to 8th street to eat, but worth it. The lounge is small, but decent with reasonable prices. Would stay again.

Room Tip: Higher is quieter.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 5, 2013

I stayed here with a class of roughly 30 classmates. The staff there was very helpful providing us with directions on how to arrive at specific locations. My group arrived at the hotel at around three in the morning after a very long and delayed plane ride, and they were very accommodating and helpful during this frustrating time frame. The location was very close to a metro station so getting to actual attractions was very easy. However, the surrounding area was a little sketchy and somewhere I would not have felt safe walking around had I not had a large group with me.

The rooms were decent and the bed was very comfy. my room had a couch and a mini fridge which was great for having little gatherings of friends while there. The pay per view movies were an outrageous price, like at least $15 to watch the hunger games, so skip that. There was a CVS right down the street which was very convenient.

Breakfast was included and there was decent selection. Be very careful that you do not lose your ticket that the hotel requires you to present when you finally do decide to eat breakfast, one of my classmates lost his and had a difficult time trying to get another one.

The bar was decent, a little pricey but you're in DC so it should be expected.

Overall, a pleasant stay.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
5 of 5 stars Reviewed June 2, 2013 via mobile

Me and my fiancé are currently staying at this hotel and we have to say we are very pleased. We got a great price for 3 nights and as soon as we arrived we were given a nice warm welcome and advice on locations to visit by the hotel manager at front desk.
I have to admit the pricing for valet parking at the hotel is expensive, however the manager was more than aware of this and gave. us advice and information on other places we could park instead. We did however opt for the hotel parking as it was less hassle and we knew our car would be safe and secure. People say it is far from Washington, D.C. And inform people on getting the subway. However me and my fiancé found it easier and cheaper to walk! It's only a 15 minuet walk to the peace monument (us Capitol) and this is actually where you should tart your sight seeing from, working your way to other monuments and museums. There is a cvs pharmacy store about a 40 seconds from the hotel that sells bottled water, cigarettes, etc. and also a Starbucks but Starbucks is also sold within the hotel. The hotel has free wifi. It's states online when you log in from the hotel that it lasts for one day, however the hotel manager assured us that you simply log back on for the free Internet whenever you want. Which was great! Infact we are using the hotel Internet now. Rooms are clean and spacious Overall a great clean and well located hotel in Washington, D.C.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CYWASNY1, Guest Relations Manager at Courtyard Washington Capitol Hill/Navy Yard, responded to this review, June 4, 2013
Mrandmrsslozz-

Thank you for giving such an accurate review on our location in respects to the Subway(metro) and the National Mall along with our free wifi.
Congrats on your engagment and best of luck.

K.Andre Antoine
Guest Services Manager
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Albany, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013

This Courtyard Washington Capitol Hill Navy Yard hotel is in an excellent location. It is within walking distance to the Washington Nationals ballpark and one block from the Navy Yards Metro Station and also CVS drugstore. Also, there is an ice skating rink one block away (in the wintertime). The room was comfortable and spacious and not cramped. The television was a flat screen and not an old tube tv. The staff was pleasant and friendly as well.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, LA
Top Contributor
83 reviews 83 reviews
40 hotel reviews
Reviews in 54 cities Reviews in 54 cities
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed May 25, 2013

We checked in and parked our car in the parking garage below the hotel building. Even though we were told that this was "valet parking," no valet attendant parked our, we had to do it ourselves. But we had to leave our keys with the attendant because they insisted. One hour later, we needed our car to attend a wedding, so thinking I could save time, I called the hotel front desk to have valet bring the car around and have it waiting. No can do, I was informed - I had to go down and get my own car. Fine. I gave the valet attendant my ticket, and wouldn't you know it, my keys were missing. Twenty-five minutes later and still no keys, now we were totally late for the wedding. The hotel staff had no clue what to do, and they even disavowed any association with the parking garage company - even though the garage is inside their building and they direct all guests to park there!

We finally made the hotel call a taxi for us to take us to the wedding, and made the hotel pick up the taxi fare. Our car keys were finally found in a valet attendant's coat pocket - he had gone home with our keys! At least the hotel didn't charge us $25 for the parking fees, it was the least they could do to compensate us for making us late to the wedding and wasting our time jerking around searching for lost keys.

When we checked out the following day, we asked for a later checkout and was told we could stay until 2:30pm. Around 2pm, we received a call from front desk asking why we hadn't checked out yet. I told him we had until 2:30pm and he said that was a mistake, we shouldn't have been given permission to check out so late. I told him it wasn't my problem, take it up with his manager. Ridiculous!

Total incompetence, through and through. Not to mention the bed we had in our room was the worst I'd ever slept in. It sagged in the middle and gave my husband a cramp in his legs all night. Terrible, terrible, terrible. Would never stay here again. Too many other better hotels in the DC areas.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYWASNY1, Guest Relations Manager at Courtyard Washington Capitol Hill/Navy Yard, responded to this review, May 30, 2013
Dear Ms. MindylePooh-

Good day and thank you for your feedback. First off I would like to apologize for any confusion that you had with the hotel's parking procedure. At this moment the Hotel does not offer or advertise that we provide valet parking. Any guest who chooses to park in the garage would have to, after check-in, drive their car to the garage. Once in the garage the attendant will park their car and hold on to the keys. This is done due to the size constraints of the garage and that some cars will need to be parked on lifts. Once the car is parked, the guest will receive a parking claim ticket which in turn they will need to present to the garage attendant whenever they want to retrieve their car.

Secondly, while I can understand how the actions of the parking attendants in the garage can influence your perspective on the hotel's staff, we are in fact two separate entities. The garage is not property of the hotel nor is it staffed by the hotel; we do however, have access to a limited amount of parking spots which are reserved for our guest’s convenience.

The garage attendant’s action was unacceptable and we do take it personally. While incidents are few, we try our best to do whatever it takes to remedy any problems ASAP. In your cases, it does appear that one of the hotel staff members "owned” your issue by providing you with complimentary taxi service to the wedding and by waiving parking fee.

If there is anything else that I can do to assist you on this matter, please bring it directly to my attention.

Best
K.Andre Antoine
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Washington Capitol Hill/Navy Yard

Address: 140 L Street, SE, Washington DC, DC 20003
Location: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#51 Business Hotel in Washington DC
#53 Family Hotel in Washington DC
#54 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Washington Capitol Hill/Navy Yard 3*
Number of rooms: 204
Official Description (provided by the hotel):
Get away to one of the most beautiful Washington, D.C., hotels on Capitol Hill! Our modern accommodations and attentive staff will provide you with the perfect home away from home!Conveniently located near Nationals Park and local attractions such as monuments, museums and the US Capitol in the up and coming Capitol Riverfront neighborhood. We are in the heart of Washington, DC office buildings such as Lockheed Martin, Northrup Grumman, Parsons, BAE Systems, General Dynamics and Booz Allen Hamilton just to name a few. We are also surrounded by government agencies such as the US Department of Transportation, DC Health and Family Services, Bureau of Land Management and convenient to the Navy Yard, Joint Base Anacostia Bolling and Ft. McNair. The striking and modern Courtyard by Marriott Capitol Hill/Navy Yard is ideal for business and leisure travelers alike. Top among hotels near Capitol Hill, we offer 2,215 square feet of meeting space that can accommodate up to 180 guests, plus on-site catering from The Bistro - Eat. Drink. Connect. Enjoy breakfast in the mornings from with delicious Starbucks® coffee or relax with a glass of wine in the evening from The Bistro. You can also stay active during your stay with an on-site 24-hour fitness center, offering cardiovascular equipment, an indoor pool and whirlpool. Our lobby features all of the amenities that saavy travelers have come to expect such as FREE WIFI, a quick print station for your boarding pass to save you time at the airport, comfortable in-room work areas with conveniently located outlets and lighting and a 24-hour business center with a library. The modern lobby would not be complete however without our state-of-the-art GoBoard® that offers directions, up to the minute flight and weather information and information on local attractions with the ability to print you directions! It’s personalized service available at your fingertips! ... more   less 
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Also Known As:
Courtyard Washington Capitol Hill/Navy Yard Hotel Washington Dc
Courtyard Hotel Washington Dc
Marriott Washington Dc
Courtyard Washington Dc
Washington Dc Courtyard
Washington Dc Marriott

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