My husband and I have just spent a week staying at the Embassy Suites and frankly I just can't say enough good things about the hotel, the staff, our room, the restaurant etc.
Located within a easy 10-15 minutes walking distance from the National Mall and just a few minutes from Mt Vernon Square Metro Station, the Embassy Suites are ideally suited to all types of travellers.
Our stay started brilliantly with a very warm welcome from Tania on the front desk. She was so welcoming and throughout the week she went out of her way to engage us in conversation, ask what we were doing and if there were anything she could do to make our stay more enjoyable. And that was the experience we had with all staff we interacted with, whether on the front desk, the housekeeping staff or the staff in the restaurant and gift shop.
We had a Hilton Honors Suite which was spacious, modern and comfortable.
The hotel provides a Managers Reception (Happy Hour) every day from 5-30pm to 7-30pm where they serve complimentary beer, wines, soft drinks and copious amounts of munchies (celery, carrot sticks, salsa, cheese, corn chips, pretzels), itg was very popular with the guests.
Also as part of your stay the hotel provides a free buffet breakfast. The breakfast menu is large with a cook to order section as well as a self serve. My only gripe here was the configuration of the buffet. The queues were long, it was difficult at times to make your way around becuase of the lines, the area in which the self serve area was located was too small causing congestion and it just became a battle at times to put your breakfast together.
The hotel has a guest laundry, indoor heated pool, very well maintained fitness centre and a small gift / sundry shop.
I would stay here again in a heartbeat and I just wish that some of the other hotel chains took a leaf out of their book in so far as what customer service is all about.
Thank you Embassy Suites for helpng to make our stay in D.C a memorable one.
Ask for a King Bed Corner room (non smoking)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.