I checked into this hotel today and am staying here for the next 3 nights. When I arrived to the hotel today around 1:15pm, I was told by the operations manager, Tyrone, that my room was not ready and that there were 2 people waiting to check in ahead of me, but that housekeeping was almost finished and that I should be in a room in the next 20-30 minutes. After 45 minutes or so, I asked the front desk attendant about the status of my room, she told me that it would be at least an hour until I could get a room. I understand that rooms aren't always ready to check into upon arrival, but wasting 45 minutes for a room to be told it would be at least another hour wasn't a great start to my afternoon in DC.
When I finally got into my room, it was sweltering hot in here. I turned the knob on the thermostat to the coldest setting and it continued to blow hot air. I've had to turn it off completely to get the room to cool down.
I've seen other reviews on here dating back to the beginning of December 2013 that mention one of the elevators being down for renovations... Guess what? It's still being renovated almost 3 months later. That leaves 1 slow elevator for everyone to share.
My company sends people to DC all of the time, and I was asked to be the guinea pig on this trip to see if we should use this hotel moving forward. It is in a very convenient location to the metro, but unless things improve significantly over the next few days, we won't be staying here in the future.
I'll update my posting in a few days after my trip is completed.
- Official Description (provided by the hotel):
- Residence Inn by Marriott Washington DC/Foggy Bottom is located in the heart of the most historic neighborhood in DC. We are an upscale extended stay hotel nestled in one of the city's most sophisticated and fashionable parts of the city. Our central location is minutes from George Washington University and Hospital, Department of State, World Bank, other renowned corporations, celebrated attractions, restaurants, shopping, Georgetown and one block to the Foggy Bottom metro. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters .Our inviting gatehouse will allow you to spread out and relax after a long day. We offer complimentary Wi-Fi in all our suites and public areas at the hotel .You will never go hungry with our complimentary daily deluxe buffet breakfast and our Social Hours served in the evenings. Whether you are traveling for business or pleasure, your stay at the Residence Inn by Marriott Washington DC/Foggy Bottom will keep you well taken care of ... more less
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