We spent two nights here and not only was our stay fantastic, it ranks as one of the biggest bargains we have ever lucked into.
I always do A LOT of research on accommodation before a trip, so I had read every review (the good and the bad) on Washington Guest Suites before booking. I expected a dated, converted apartment, under renovation, possibly loud, with unimpressive breakfast and staff. I was happy to accept these conditions for the location, the price ($180 Canadian a night, taxes in, in July) and the fact that we were getting a suite with kitchen, so my husband and I could enjoy a meal and some tv in the evening after putting the little one to bed.
What we got was an incredibly clean, quiet suite with crisp white bedding, one of the most comfortable beds I've ever slept in, a plentiful breakfast, a FUNCTIONAL POOL, and incredibly friendly, helpful and tolerant staff.
Very clean suite, and excellent maid service. Yes, the carpets, couches, tables and decorative pillows were a little dated but to me, all that meant was I didn't have to stress out when my 1.5 year old jumped all over them.
Renovations in the lobby must be nearing completion because all we saw was a little painting. We dined on a breakfast of donuts, bagels with cream cheese, Starbucks coffee, juice, yogurt, milk, Nutrigrain bars, bananas, apples and oranges. As a bonus, the staff did not mind at all when I asked if it was ok if I took an extra milk and nutrigrain bar for the baby's mid-morning snack (a lifesaver, as it turned out!)
As others have said, the location is unbeatable for the price. The walk to the metro and the Whole Foods store was nothing. The Whole Foods store also has a whole selection of prepared, healthy foods (think salad bar with hot dinner offerings too) which can be bought, stored and heated up in the suite.
As for the staff, they were so friendly and accommodating - always with a smile, often there to open the door for us when we were on our way in or out, full of helpful suggestions (like where can we find an umbrella at 7am in the morning?) and incredibly patient and good natured when, due to a rental-car delay, I ended up spending an hour and a half in the lobby with my wild toddler.
Also very ethical - my husband tried to tip one of the staff members who had stored bags for us and he refused to take the tip, citing company policy.
Biggest surprise - the pool was open! We went for a wonderful, refreshing family swim after a loooong day of travel.
If you are traveling with a family, in my mind there is no reason to stay anywhere else in downtown DC - suite, pool, friendly and tolerant staff, free breakfast, good value - what else could you possibly want? Its not posh, but its clean, comfortable and functional.
I'm interested to see if the price is hiked dramatically when renovations are completed. It will be a shame if so, since my research suggested there were not a lot of family-friendly bargains like this in Downtown DC.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We are so pleased that your stay with us was so enjoyable and that we exceeded your expectations. With all the renovation work being done and we were able to still provide you and your family with the service, comfort, customer service and even a little extra makes us happy and proud.
As you are aware, we are transitioning to the Residence Inn - Marriott. Nothing really changes from the service that we offer with the exception that we will continue to strive to provide all of our guest such as we did with you and your family nothing but the highest level of customer service.
We are glad that you had an opportunity to enjoy the pool which provides a beautiful view of the city and not to mention, it is refreshing especially on a long day of site seeing and being on your feet.
Nothing will change wtih our location, being close to the metro, grocery stores (Whole Foods) close by, or nice dining establishments; however with the change to Residence Inn, the rates may increase a little, but will still be family friendly. Our goal to still to continue to serve our guest so that we can continue to "Far exceed your expectations."
On your next return visit, it will be okay for your soon to be 2 year old to jump on the bed and we will still have treats for their mid morning snacks.
Again, thank you for your visit and we welcome you and your family back anytime.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.