We stayed at the Hampton Inn for July 4th weekend, 3 nights/4 days.
The Hampton Inn DC Convention Center was a great choice for our DC stay. The location is great--a good walk for our family of 4 to get to the museums and right next to Chinatown. We also took a cab to save time, and it only cost us $10 to get to/from the museums, so very reasonable. Easy access to the bus (although we didn't take it). Not sure about the subway system because we didn't use it.
Check-in was chaotic! It was very busy and there was a high school group there in the lobby, so very loud and hard to get to the elevators. The valet was full but we found cheaper parking around the corner (a very short walk!). Welcome to a big city, where you will pay handsomely for parking! We ended up leaving our car at that other lot the entire time we were there! We had requested to add another night at check-in since we decided on the way down we could indeed stay one more day. More on that later....
The lobby is very nice and clean--the World Cup was on and there was free coffee and ice water. That coffee came in very handy at times! They even had cookies for the kids one evening which was very nice!
There are only 2 elevators, and we stayed on the 6th floor. When it is very busy, there is a wait for the elevators! By Sunday evening it got less busy, and the elevators were much easier to use.
The room was small but functional. I say small because I'm used to staying in suites or timeshares! It was a basic room with 2 queen beds. We tried to upgrade to a suite but there were none available on the busy weekend. The room was VERY clean (and if you read my other reviews, I'm a stickler on a clean room). There was a mini-fridge and microwave, which are necessities for us when traveling with young kids. I will say there was a LOT of storage, more than I have seen at other hotels. Lots of drawers to put things away, great use of a storage ottoman! The bathroom was clean and I had no issues with water pressure, even on the busy days. I have a thing against wallpaper in bathrooms, but at least it was clean and not peeling or distressed looking. The TV--the channels barely came in, or froze, or the sound was distorted. There were no storms and we made sure the connection in the back was secured (it was). The internet was shaky--make sure you are only logging in the way they said so (more on that later, too). I thought the room was very quiet and where we were (room 614) I could not hear traffic. I could hear the construction next door, but it did not bother us at all.
We did use the pool--it is SMALL but the water was clean. The hot tub was right next to it, but it did not make bubbles. It got busy quickly so we didn't stay too long. Despite it being busy there were still clean towels available!
The breakfast was great! While the quality of the food was basic, the service and staff earn perfect 10s from me! The hot breakfast consisted of eggs, sausage, sometimes potatoes, and the waffle machine. There were other options like cereal, oatmeal, hard boiled eggs, and bagels. There were juice, tea, and coffee options as well. The staff was beyond excellent. They made everything so clean, there was never a shortage of food (even with the VERY busy Saturday and Sunday mornings), they asked if we needed anything or if we needed help, they always made sure utensils were stocked and cleaned tables to make room for more guests. They all deserve a raise or some type of recognition because they were on point every morning!
We did have 2 issues during our stay. First, we added an additional night. Typically room prices change (drop) Sunday through Thursday. When we added the additional night (Sunday), we were not quoted anything. I checked online at their website and saw the rate change, even with it being a holiday weekend. Upon check-out we were charged the higher rate. After a phone call to the supervisor on duty, the issue was resolved quickly. Also, the internet is supposed to be free, which is a real treat in DC and one of the reasons why we choose this hotel. Our bill had 2-$5 charges for internet. When you log into the internet, you are supposed to choose the complimentary option and use the username and password, which we did every time. Since I am working on my Masters online, I needed to use the internet daily, and logged on how I was supposed to. Again, this was resolved quickly. Since these were resolved quickly, I don't feel the need to reduce my rating. However, more clarity needs to be relayed by the hotel for adding nights (discuss the rate, give an estimate) and internet use.
1 more minor issue--get larger trash cans for the rooms! LOL the cans were super tiny; I think my purse was larger!
For food--make sure you stop by Chinatown Express. This is the BEST Chinese food I have had (with the exception of getting food in Hawaii). Their fried dumplings are fresh and handmade, and I could not get enough of them! Their noodles are made by hand and are delicious!
Extras: The gentleman who checked us out was awesome, and the concierge (?) in the lobby was very helpful in directing us how to get places. There is an ATM in the little Suite Shop, and it only charged me $2.50. There is a CVS around the corner and a Walgreens in Chinatown. Hailing a cab--walk towards Chinatown and go to the little turn in front of the apartment complex next door. There are lots of cabs that travel on the main road, and we were able to get one quickly. There is a fire station on the same street going towards Chinatown, so it is a guarantee you will hear sirens during your stay! The view from our room was the apartments and back of the complex next door, nothing exciting to see.
Overall our stay was very nice, and we would definitely stay again!