My wife and I stayed here for four days while visiting our daughter. I had originally written a review that detailed some troubles I had with the place. I also e-mailed the hotel with the details of my stay, and I was amazed at the reaction I got from the hotel. Because of the hotel’s reply and response to my e-mail to them, I pulled my original review and am posting this.
This hotel is in a great location just blocks from the White House and 1 block from the Metro. The people that work here are very nice, and as demonstrated by their response to my e-mail, really do care and want to provide a good product. Trust me, they stand behind their hotel and its satisfaction guarantee.
This is a new hotel and does have some growing pains as other reviewers have mentioned. I really think the hotel is trying hard to improve and cares. I really believe they will get everything right and will be a first class place. I originally wrote that I would not return here; I believe in second chances and these folks work hard to try and make you happy and for that, I would stay here again and let them show me!
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