Excellent from start to finish! My husband and I stayed for one night for a getaway after returning from a Ritz Carlton beach vacation with our kids. Our expectations were high especially since the Ritz Carlton experience was very good. We felt this was as close to sophisticated and elegant as it gets. The staff, especially Esther, made us feel welcomed and carefree. I simply can't say enough good things. Capella delivers exactly on what luxury and boutique mean. We will return!