From the minute I arrived until the minute I left i felt like I was at a luxury home I owned. the service was impeccable, the rooms and facilities were just the right mix between functionality and a feel of home. and the roof spa facilities and relaxation area were a rare treat. due to the small size of the hotel all the staff would greet us by name which only added to the home away from home feel. Frankly this is one of the best hotels i've ever stayed in and I have been in some great places. I couldn't fault anything.