I called to ask for early checking...let 's face it they want you to check in at 4 and check out at 11. I was told they were going to try, the person on the phone was not very nice. When we got there, they knew absolutely nothing about my called and did not wanted to hear it. The room was ready close to 4 pm. Once we got in none to the TV were working, I made 3 phones calls and 2 people had to come in to fix the problem.
I do like the location but they need to improve their customer services to short term guess.