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“Great place to stay if you qualify” 5 of 5 stars
Review of Air Force Inn Joint Base Andrews

Air Force Inn Joint Base Andrews
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Air Force Inn Joint Base Andrews
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1380 California Ave., Andrews AFB, Washington DC, DC 20762   |  
Hotel amenities
Cogan Station
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Great place to stay if you qualify”
5 of 5 stars Reviewed February 16, 2013 via mobile

We recently stayed at the Presidental Inn on Joint Base Andrews. We have always found the staff to be helpful and pleasant. We have stayed here on numerous occasions because it is located close to the National Harbor area and the downtown DC area. Over the years that we have stayed here we have never had any problems with our reservations. The rooms are nice and big with a queen size bed, small fridge, coffee pot and microwave. Also, staying at the Inn lets you use the on-base dining facility. Breakfast for 2 for about $5.50.

Stayed February 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Fort Wayne
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 14, 2012

I had a reservation for 2 nights, previously confirmed, and guaranteed with a credit card due to an anticipated late arrival. Upon arriving and endeavoring to check in, the staff confirmed the reservation and that there was a credit card on file, but that there were no rooms available (due to a higher priority guest?) They gave me a list of hotels in the area and said that I should call one (it was now 1:00 am). Since I would be vacating the room in 6 hours because of leaving for a meeting, I was allowed to stay the night, but I had to check out before I left for the meeting and told to find another hotel.
If Andrews Lodging is unable to honor a previously confirmed reservation, I would suggest they make arrangments for the guest to stay at another hotel and notify the guest prior to arrival. If this were a non-government business, this would have been my last stay.
I must say that there was a pleasant followup call from a customer service representative with an apology and a promise to fix this problem--but other hotels, airlines and resaturants already have policies in place to accommodate guests whose reservations are not honored, and it generally it is not just giving the customer a list of other vendors and telling them to go somewhere else.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Air Force Inn Joint Base Andrews

Address: 1380 California Ave., Andrews AFB, Washington DC, DC 20762
Location: United States > District of Columbia > Washington DC
Hotel Style:
Ranked #6 of 22 Specialty Lodging in Washington DC
Number of rooms: 324

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