This hotel was a joke! 4 star!!!!! Not.... We were so disappointed to see that these so call $300 night hotel with nothing but two queen size beds to offer was dirty and furniture had dust so thick. After being there two nights we had discovered when housekeeping came in the room that the insert of the bedding had urine stains and was brown. This certainly ruined everything after not trying to complain. When I called ahead to find about refrigerator, they said all we had to do was request it upon arrival. When we arrived, the said we had to pay extra. The went ahead and agreed to refrigerator and sent us one with dust, mold, and dirt. The housekeeper was shocked to see how bad it was and hurried to clean it up then decided to give us a better one. They said the would give full breakfast buffet and changed all the bedding from all the stained sheets and blankets. Since this was all prepaid, the company said it would take 3 to 5 business days to refund money to stay somewhere else. We did not have the to pay for an additional 3 days in downtown DC. I looked at all the reviews and none of them prepared for this nightmare! Will try to upload pictures.
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- Also Known As:
- Kellogg Conference Hotel