I stayed at this property last week for a business trip. I had never stayed at a Mandarin property so I was super excited about my stay. Despite a few minor preferences and a bad dish from room service, I really enjoyed my stay. See details below.
Food - I had a tight meeting schedule so I was only able to order room service. The service was accurate and fast. I ordered the Sea Bass and a salad. Unfortunately, I did not care for the fish and the in-room dining staff graciously removed the charges from my bill without me asking them.
Service - Generally speaking the service was on par for a luxury hotel. The check-in staff was wonderfully and very friendly. The only surprise was the staff in their Taipan Lounge! I COMPLETE FAIL. I wasn't greeted upon arrival with my enthusiasm nor was I offered water, nuts, ect.... (REALLY BAD SERVICE EXPERIENCE).
Gym - doesn't open until 5:30 which is somewhat problematic when I'm on-site for a conference and I need to work out before my attendees come down
Spa - I didn't have the opportunity to fully experience the spa this time but I will be back.
Atmosphere - I love the decor and vibe. Very trendy but not over the top.
Location - In terms of proximately to downtown the locations is off the beaten path but a short 10/15 minute cab ride.
Little Things - So here's where the SNUB in me comes out. They did not have any plugs near the nightstands...I HATE this. My welcome amenity was below average (a box of mini-chocolates).
Price/value - NA
Return(ability) - Yes, I will be back and would recommend for the business/leisure traveler that doesn't mind being a distance from center city.
- Also Known As:
- Mandarin Oriental, Washington d.c. Hotel
- Mandarin Oriental, Washington d.c. Hotel Washington Dc
- Mandarin Oriental Hotel Washington Dc
- Mandarin Oriental Washington Dc
- Mandarin Washington Dc
- Washington Dc Mandarin
- Washington Dc Mandarin Oriental
- Official Description (provided by the hotel):
- Overlooking the Jefferson Memorial, Mandarin Oriental, Washington DC is located in the heart of the nation’s capital at the juncture of the Potomac Tidal Basin and Washington Channel, between Maine and Maryland Avenues and 12th and 14th Streets, SW. This location, with views of both the city and the water, is convenient to the National Mall, Smithsonian Museums, numerous monuments and Capitol Hill. Accessible by Metro Rail from either the L’Enfant Plaza or Smithsonian stops. ... more less
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