Our stay was July 20-22nd, 2012. There were three of us, my husband and I and our youngest son, 10 years old. The purpose of our visit was a mixture of business and pleasure.
We loved our room with a great view of the Potomac, the Pentagon and Reagan Airport. We were on the higher floor in a Tai Pan room overlooking the Potomac.
We found the room to be quiet, very well appointed and within an easy walking distance to the in-town Smithsonian museums.
It rained almost every day of our stay and the valets and doormen were always there with an umbrella when you went out to see the sights or to retrieve you from your car when you arrived or left the hotel by car.
We had both room service and ate in the Sou'Wester restaurant.
I had the river trout in the Sou'Wester and our business companions had seafood entrees. Our son was well accommodated with chicken fingers. Each entree was perfectly hot, well plated and tasted fresh and good. The service was fast and professional.
It is one of my peccadillos that I judge a hotel kitchen by the quality of the room service. MODC didn't fail in this regard: I ordered a tuna nicoise salad, which arrived as the most inventive and beautifully plated dishes I've had in or out of a restaurant, let alone room service! I won't spoil the surprise for you if you order it but rest assured the presentation will impress you. Our son had a cheeseburger and fries that was nicely presented with freshly fried hand cut chips. Hubby had another fish dish which didn't last long enough for me to sample but was also nicely plated.
Our room was conveniently located near the Tai Pan hospitality room, where they served various hot and cold snacks and drinks throughout the day. This made it easy for us to take short breaks between museum forays and to stay refreshed day and night. The Tai Pan staff were always pleasant and accommodating, even as much to have a small, cold, glass bottled coca-cola ready for our son when he popped in twice a day. I'm on a low carb diet, our son is very picky and my husband is a fruit and carb eater and the Tai Pan Club breakfast pleased us all. We even met some new friends in the Tai Pan Club - an unexpected surprise!
I've stayed a week in the Mandarin Oriental in Bangkok and despite the cultural differences of Bangkok and DC, I did feel that the MODC is just as good in service and food quality as the Bangkok MO. Yes, there are fewer restaurants and the spa is a little smaller, however the spa is also not across the Chao Praya river from the hotel! We didn't visit the spa for treatments but did venture down to the pool and spa area and it was lovely.
Our room was always stocked with fresh towels and cleaned at least twice a day. I've uploaded photos to show you the room, the view and the gorgeous bathrooms - the master bath had a separate tub and shower enclave and was well designed with very good lighting and plenty of room for two to maneuver and primp. Our room had a separate bathroom with shower that our son immediately commandeered as his own. He also made good use of the free wifi in the Tai Pan rooms to play computer games (!) in the evening.
Beds were very comfortable and the pillows were fresh smelling and clean (another peccadillo of mine: I demand fresh linens and good pillows). I usually bring slippers for the room but didn't feel I needed them in this room as the carpet was very clean.
All in all, we felt that we got good value for money and had a lovely time.