I often choose my conference Inn or hotel via on line services. The pictures of TBI are precise, real and the reviews are all good. My experience was no different than what was written. I found the staff with whom I interacted helpful and friendly, the Inn itself rather gorgeous and pretty darned clean for an old once-mansion! I didn't expect to get waited on at breakfast time--that was a plus. I wish I were more of a morning person to have benefited! The heating at night can be intense, but the windows open and the heaters DO turn off; as well, do run the shower water to get hot sink water. The place is Victorian and such realities were by no means inconveniences. The area is safe, my room was SO quiet (I am very sensitive to noise), and I thoroughly enjoyed my stay. I highly recommend this Inn to travellers seeking one. I had room 17 (two beds with a private w/c).