There have been mixed reviews of the hotel based upon staff issues, and my experience in this regard was not good. The first night I called down to the front desk to get a room service menu, which was missing from the folder in the desk. The menu never arrived. The next morning, I reported a problem with the toilet at 7:30 AM yet when I returned to the room around 6 PM the problem was not fixed. I again reported it on my way out to dinner, but upon my return at 9 PM found it still was not addressed. It was only when I went down to the from desk again quite annoyed did they do anything about this. The management may claim this is a boutique hotel, but that type of hotel requires more responsiveness to guest needs.
- Official Description (provided by the hotel):
- Just one block from Georgetown and the Foggy Bottom Metro station, the Melrose offers generously sized guest rooms and suites, total wireless high speed Internet capability throughout the entire hotel and is pet friendly. ... more less
- Reservation Options:
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- Also Known As:
- Melrose Hotel, Washington Dc Hotel Washington Dc