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“Nicely Appointed, Uneven Service” 3 of 5 stars
Review of The Melrose Georgetown

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The Melrose Georgetown
4.0 of 5 Hotel   |   2430 Pennsylvania Ave. NW, Washington DC, DC 20037 (Foggy Bottom - GWU - West End)   |  
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Ranked #33 of 130 hotels in Washington DC
Baltimore, Maryland, United States
Top Contributor
71 reviews 71 reviews
6 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
“Nicely Appointed, Uneven Service”
3 of 5 stars Reviewed May 4, 2013

This is a lovely boutique hotel in Washington DC, not far from the GWU campus. The building and facility itself is beautiful. Modern furniture and conversational groupings make you want to sit and relax in the lobby. The bar was closing as we arrived, I begged for a drink, and the bartender very nicely kept the bar open a bit longer. We had to argue for a king bed, as reserved, instead of accepting the double beds they offered. And we prevailed and received a nice corner room, with lots of space and a view of the church across the street. The room service the first morning (Saturday) was fast and accurate. The second time (Sunday) was the opposite. Over a 30 minute wait and the food delivered was WRONG. I was hungry, ate what he left. Felt a twinge of guilt that I was probably eating someone else's scrambled eggs, then rationalized they got my over easy eggs and English muffin. We had a late check out. However, on two different occasions as we packed to go, two different employees barged into the room without knocking. Fortunately, we were dressed, but twice? Unacceptable. We did complain on our way out the door and they did reimburse us for the breakfast. However, as we pointed out to them, they need to work on their customer service.

Room Tip: Ask for a corner room.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Virginia
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20 reviews 20 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 28, 2013 via mobile

We had a great stay at The Melrose. For a few seconds after we arrived, I was afraid we were going to be treated as 2nd class citizens since we had just booked at noon on Hotel Tonight but after finding our reservation, the receptionist became friendly and helpful. We had a large room with a comfy king bed. The room and bathroom were clean. The location is perfect. Just a few blocks from Georgetown. We felt very safe walking back to the hotel after ten. My only complaint was parking. The website says parking is $38 but "with tax" it was $44. Why don't they just say that?? Nevertheless, we had a great visit and would definitely stay there again.

Stayed April 2013, traveled as a couple
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Additional Information about The Melrose Georgetown

Address: 2430 Pennsylvania Ave. NW, Washington DC, DC 20037
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End , Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Best Value Hotel in Washington DC
#18 Luxury Hotel in Washington DC
#30 Romantic Hotel in Washington DC
#35 Business Hotel in Washington DC
#54 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Melrose Georgetown 4*
Official Description (provided by the hotel):
Just one block from Georgetown and the Foggy Bottom Metro station, the Melrose offers generously sized guest rooms and suites, total wireless high speed Internet capability throughout the entire hotel and is pet friendly. ... more   less 
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Also Known As:
Melrose Hotel, Washington Dc Hotel Washington Dc

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