We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awful Customer Service” 1 of 5 stars
Review of The Baron Hotel

Save Saved
You added The Baron Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Baron Hotel
3.0 of 5 Guest house   |   1523 22nd street NW, Washington DC, DC 20037 (Dupont Circle)   |  
Hotel amenities
Ranked #35 of 50 Washington DC B&B and Inns
Rockville, Maryland
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Awful Customer Service”
1 of 5 stars Reviewed September 4, 2013

The only positive about this hotel is the location. It is an old hotel and at best is a 1 star. My friend booked a double room which was cancelled by the hotel. When we arrived at the hotel we were offered a twin room. The advertising stated that the rooms were sound proofed WHICH WAS NOT TRUE. We were awake until 1 AM by the noise from the band. We were told that we would have WIFI access which was not true. The desk clerk was not helpful when we called to tell her our problem. The next morning we discovered an error on the bill. We were charged for the double room rather than the twin room. We were told by the desk clerk there was nothing she could do but would contact the manager. We never received a call from the manager to correct the problem. When we approached the desk clerk she had a very rude and condescending attitude. There are much better hotels to stay in DC.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

173 people have reviewed this hotel

Traveler rating
    12
    53
    53
    25
    30
See reviews for
21
42
24
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 3, 2013

This place is old and small. It is not worth the money to stay here and is equivalent to a 1 star hotel. There is no hot water, I started getting bug bites promptly after I checked in, the rooms are small and the elevator looks like a death trap. It's one of those old elevators that doesn't open on its own. You have to open it whenever it is there so, if you have bags to carry and bring them in, expect some issues. I warn anyone staying in this hotel to beware. There are less expensive hotels to stay at as your trip gets closer to reservation time. I've travelled a lot in the past, this is by far the worst accommodation ever. Staff are not sensitive to my issues and blamed it on me. Can't blame lack of hot water and bug bites on me..

Room Tip: The sheraton is cheaper than this place with better quality. Stay away from the elevator!!
See more room tips
  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 19, 2013 via mobile

We were there for 4 days and it is a good place to stay in washington! When we arrived a man was sitting in the reception and he was not that nice because he told us that he has only twin bedrooms and not the doublebedroom we booked 2 months before and didn't even say that he was sorry or something just: 'we don't have the doubleroom for you, here is the twintoom'! That was not ok!
Fortunately we didn't have breakfast included and took a look at the breakfast room that is a stinky pub! But the room was nice, clean and quite! The location is pretty good and in a good neighborhood with good restaurants ecc! Another thing that we didn't like is that the entrance to the pub and the hotel are the same! We smelled alcohol and smoke in the entrance!
We recommand the hotel but WITHOUT breakfast!!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 19, 2013

This hotel has good location, Excellent Cleanliness, good price, but depressing rooms.
This is a Historical Building, about+-150 years old. It has really beautiful antiques on corridors, magnificent and antique mirrors, even the entrance despite being a little uncomfortable, as well as also its older but faithful elevator, is ok.

But the distribution of the furniture in the rooms and in the hallways gives food for thought. If only invest a minimum of redecorating hallways and rooms, I think that would increase profits. For as I said before cleaning is EXCELLENT. I consider that is these women who clean that make the difference in this Hotel.

If I have to back to Washington for business and The Hotel Baron paid attention about I said and some of this had changed, I do not hesitation in staying there. If not, I think I look for another one that looked less sad.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 16, 2013

Went for a short weekend break- this was a pretty cheap hotel, so we decided to stay here.

Bar in the basement was the best thing about it!

Staff were not great, rooms although clean were nothing special, but the location is good.

Could do with a facelift, but not awful.

Basement bar is good fun!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montpelier, Vermont
Top Contributor
77 reviews 77 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 26, 2013

The Baron is a small, friendly hotel in an ideal location, just two blocks from Dupont Circle, the Metro Red Line, as well as Rock Creek Park. Comfortable rooms with flat screen tv, very good air conditioning (crucial in DC's summer) and a helpful staff. Great shower in the bathroom, and a lively restaurant/bar.....

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to The Baron Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Baron Hotel

Address: 1523 22nd street NW, Washington DC, DC 20037
Location: United States > District of Columbia > Washington DC > Dupont Circle , Upper Northwest
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #35 of 50 B&Bs / Inns in Washington DC
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Baron Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Tingo, BookingOdigeoWL, HostelWorld and Venere so you can book your The Baron Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Baron Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.