We had a booking for 1 night here but upon our arrival were told " we are moving you to another hotel as your room is out of service" We asked why they did not contact us before our arrival to let us know, they said they had no contact details. Strange this as they needed all our details to book the room. When we asked to speak to the manager we were told " He is not here" When we asked the reception person to please call the manager, we were told. "He won't answer and even if he did he would tell you the same as what I have said" He said we should get a taxi to the other hotel and gave us $10 dollars. When we asked him to call one, he said just go outside and you will get one. When we asked him to come with us, he replied " you are best to go out and get one by yourself as they will stop for you but not for me as he was colored " When we asked if the new hotel was an upgrade he just mumbled and got on the telephone to the other hotel. Not very helpful at all. When you book a room you would expect it to be available on arrival. The new hotel was ok, not great and certainly not an upgrade.

Hotel is in Dupont Circle and close to the Metro. It's clean, comfortable but rooms are small and I has a full bed which was not exactly a full bed.

The good: comfortable, charming closet, wooden luggage rack with drawers, good heating,small funky bar downstairs with a gazillion beers. Good value: any beer and a hamburger for $10.

The bad: Not enough lighting, Bath is ok but can't shut off the very loud fan, bath is small, wi-fi, though free, is very weak and cannot connect. Must go to their computers to get online. Elevator was not working and desk said it would be some time for it to be repaired. Sounds like it won't be fixed.

This hotel is only good for one or two days after that, you want to leave. But can't beat the price.

Hotel located in quiet area short walk from Du Pont Circle with small supermarket, restaurants and shopping. Subway station and great bookshops, as well as Sunday morning farmers market also at DuPont Circle and worth checking out too. Twin room was good size for 2 and very clean. As others have noted - no lift. We were on 1st floor at front of hotel and slept well all 3 nights. Didnt try breakfast so cant comment, but pub in basement is worth a visit.

We reserved our room online . 2 double beds. When we get there he told us we have no room. We have a room but its dirty and housekeeper is left. And he was on the phone for 15 min speaking different language so we wouldn't know what the heck he was saying. But my friend knew and stepped up asking if we have room or not. He told us he is in trouble booking us.. And he told us to go district hotel. We went there . We checked in but then there are no parking even in garages. So I called the clerk from my room and saying we cant stay because there is nowhere to park and I got angry it was 8 pm which we checked in around 5 and looking for a parking. And clerk told me on the phone don't raise your voice , you are lady act like one with his Indian accent... This was enough for us to leave the hotel.what do you expect from angry customer? Of course I ll be mad. I wasn't rude or cursing. They put us in a really bad situation .8 pm on a Saturday in dc. We ended up paying twice as much last min booking another hotel.. And he tells me to act like a lady ??????