My daughter and I stayed at the Ritz this past Saturday and cannot say enough wonderful things. From the minute we arrived the service was top quality, professional and focused on our total relaxation. Everyone from doormen, to the check-in (offering waters and other comforts) and even housekeeping were always available and asking if there was anything we needed. If you really want to feel extra special I highly recommend upgrading to the "Club Level" You can then enjoy breakfasts with the best pastries, fruits, hot eggs, bacon, champagne, juices, coffees, espressos, homemade hot chocolates, teas and many other delicious breakfast items. The Club level is open all day (breakfast, lunch and cocktail hrs) to visit at your whim. We especially enjoyed the cocktail hours with red and white wines, champagne with strawberries, cheeses, snacks and gourmet appetizers (hot and cold). We hardly had room for our dinner at the fabulous West End Bistro. Of course there are always candies, cookies and desserts at the club level as well. The rooms are great with views of the city, super comfortable beds and a fabulous rainfall showers head in the marble floor bathrooms. The President Lincoln milk chocolates and crackling fireplace on the TV for the turn-down service is also a nice touch. If you are looking for top notch service, comfort, cheerful employees and convenience in the city. This is the luxury hotel for you! I can't wait to return.