We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Luxury in the District but has Competition” 4 of 5 stars
Review of The Ritz-Carlton, Washington DC

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added The Ritz-Carlton, Washington DC to your Saves list
The Ritz-Carlton, Washington DC
5.0 of 5 Hotel   |   1150 22nd Street NW, Washington DC, DC 20037 (Foggy Bottom - GWU - West End)   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #33 of 135 Hotels in Washington DC
Certificate of Excellence
New Orleans, LA
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Luxury in the District but has Competition”
4 of 5 stars Reviewed May 13, 2012

This was a very lovely property and I had an overall enjoyable stay. I am a Rewards member and was surprised to not have a room available when I arrived at 4:00 pm since check-in is typically at 3:00 and Rewards Members are usually allowed to check in even earlier. We were granted access to the club room but had to order room service to the room as food and beverage service was not available until 5 or 6. We were escorted to our room which was not very large and the closet was tiny. It was a corner room but having stayed at many Ritz Carlton properties I was a little underwhelmed. The staff in the Club Room was VERY attentive and personable. One Staffer overheard that I forgot my razor and had 2 waiting in the room upon our checking in---this is why Ritz Carlton is set apart- this type of Sevice is what you expect and she did not disappoint.


Food and Beverage presentations were nice but doesn't comapre to the Ritz Carlton in Dallas. The spa treatments were nice but it is operated by an LA Fitness Company adjacent to the Hotel.

The room prices are comprable to other Ritz Carltons; however, in the DC market where there is much comptetion in the luxury market I would shop around for the best value for your dollar.

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

650 reviews from our community

Traveler rating
    363
    178
    70
    26
    13
See reviews for
146
104
33
269
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 8, 2012

Pay attention to your credit card statement! We were charged FOUR times for the same weekend stay! Each time they charged our card it was for a different amount - each amount over $1900.00. It took three days to clear up this mess - we spoke to several different people including someone in the corporate office. They were all unapologetic and very disorganized.

  • Stayed May 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 27, 2012 via mobile

totally unlike any Ritz i have stayed at. missing the level of service that you come to expect from a first class hotel. will never stay at this property again

Stayed April 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed April 25, 2012

I'm never disappointed in the physical appearance and stayability of a Ritz property, but what brings me back over and over is the consistency of the service. I almost never leave a Ritz without at least one "WOW" experience. Unfortunately, I never really got close to that at this property.
Employees routinely called me by my first name, when they knew or remembered my name at all. The reservations were a challenge and much of my party did not get assigned proper rooms confirmed in the reservation. One of our party had someone's luggage in his room on the 3rd day of our stay. (I bet the people who were without their luggage were especially disappointed).
Club reservations generally insure a private, prepared check-in, but not at this property. And club only guarantees you access, NOT CLUB LEVEL. I was on the 7th floor and the club was on 9. The bell staff was totally uninspired and didn't even attempt to help when they saw members of our party wheeling luggage. If they happened to be near a door they opened it. No eye contact, no "welcome home". The cigarette disposal's were overflowing and dirty out front.
After one day in our meeting room, we were alerted that there was a security issue with another party that was government related holding a meeting. We were forced to move our meetings to the Georgetown Ritz, which led to a 7 am departure by shuttle so we could keep our meeting schedule. When we returned that day, we saw many other clients shuttling all through the same area, leading us to believe that the "security issue" was no more than an overbooking or an attempt to please another, more important client. I guess they got a "wow" as they were accomodated and we drug ourselves back and forth on 20 minute bus rides rather than take an elevator to our room after a day of conference as we had planned more than a year ago.
By the way, the Georgetown Ritz staff was very accomodating and greeted us warmly both days we visited with them. You may want to stay there. It seems the "Gold Standard" is not lost on them.
Room was nice and well kept. The club offerings are very good. Club staff overall was mediocre in hospitality and refinement. At least one had visible tatoos showing. My last Ritz rating I gave was gushing and mentioned several staff members by name. I'm afraid the only name I can remember is the Meeting coordinator, who we were in constant contact with as she attempted to put out fire after fire. She is lovely, but the trip was a mess.
The property looks like a Ritz in its refinements, although the set up is rather jagged with corridors and dark corners to navigate to move about the lobby floor. But oak, mahogany, brass and crystal chandeliers are just a sliver of the Ritz experience. The ladies and gentlemen of the Ritz are what bring me back.... I will not return to this property.

Room Tip: There is no "money" view here. Club access will give you decent servings for B/L/D and dri...
See more room tips
  • Stayed April 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 23, 2012

A wonderful place to stay for a business trip to D.C. A warm and attentive staff, great concierge! Close to Georgetown and shopping, great restaurants nearby, close to metro transit system. Perfect for a private function. Nice rooms. The hotel has a wonderful restaurant, Eric Rippert's West End Bistro, a great place for dinner and cocktails. The Lobby bar is as wonderful and as clubby as it gets! Order a classic drink, slink back into a warm and cozy booth and be transported into what a hotel bar should be!

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 23, 2012

We only stayed for one night while we were catching concert in town but the hotel was great, would definitely stay again!

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 23, 2012

We stayed here for a wedding for two nights over new year's eve and had a great time. The hotel was in great shape (although the furnishings were a little dated) and I really appreciated being able to work out at the attached health club. The hotel is very close to the metro and within walking distance of Georgetown and Dupont Circle without being too much in the middle of the craziness of those neighborhoods.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to The Ritz-Carlton, Washington DC? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Washington DC

Address: 1150 22nd Street NW, Washington DC, DC 20037
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Family Hotel in Washington DC
#21 Luxury Hotel in Washington DC
#28 Business Hotel in Washington DC
#32 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Washington DC 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Marriott, Booking.com, Orbitz, Hotels.com, Odigeo, TripOnline SA, BookIt.com, Despegar.com, Priceline and Jetsetter so you can book your The Ritz-Carlton, Washington DC reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton, Washington Dc Hotel Washington Dc
Washington Dc Ritz Carlton
Ritz Washington Dc
Ritz Carlton Washington Dc

Owners: What's your side of the story?

If you own or manage The Ritz-Carlton, Washington DC, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.