We have stayed in Homewood Suites in seven cities in the United States. We have always had a nice experience and have become loyal Hilton Honors members. We learned at the Washington DC hotel (Massachusetts Avenue NW) that Homewood is a franchise operation, run by individual owners and is therefore not as consistent in quality as we had once thought. The Washington DC “branch” is in an older structure so it lacks many of the amenities of the refurbished, modernized ones. Usually we find that the charm of older buildings makes up for the lack of certain creature comforts. This is not true here. The owners have cut costs by omitting many of the little niceties that we have come to associate with Homewood. The bottle water and “cookies” that welcome Honors’ travelers at check-in is not offered here. The fruit-infused water canister that is always in the lobbies of other Homewoods is absent here. The room furnishings are showing signs of wear and frequent repairs. One very annoying problem was that the sheets appeared to be designed for a regular king bed and the mattress had been replaced with a more plush deep model. The bottom sheet no longer fits securely over the corners of the bed. Within hours, we both awakened to find that the top of the fitted sheets had worked loose and were wadded under us. We asked about it at the front desk and were told by an irritated counter person that they would “handle it”. Sadly, the same problem occurred every night for our five night stay. The mattress is very soft and comfortable but the elastic band of fitted sheets is just too shallow for the mattress. You roll over once and the corner is loose and springs free. On the positive side, the breakfast and evening meals were simple and good, comparing favorably to other Homewoods. The wait staff in the dining area was attentive and polite. The hotel is located within blocks of many fine dining establishments and is four blocks from a Metro station (which is the only way to get around Baltimore).
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- Also Known As:
- Homewood Suites Washington, Dc Hotel Washington Dc
- Homewood Washington Dc
- Washington Dc Homewood Suites