We brought our 4 children to DC while my husband had a conference at GWU. This was one of the conference hotels, and I chose it because of the full kitchen/suite style. From the website photos, the hotel looked quite trendy. In all honesty, I was apprehensive about being there with 4 kids. BUT, the room was very roomy and comfortable, the patio was very cool, and the hotel was in a great location and neighborhood (Trader Joes across street, metro line, CVS, close by) What blew us away was the staff. From tip to tail, everyone we encountered gave us 5 star service, above and beyond. They were amazing. Coming from first hand, service industry experience, I am very critical and often very demanding. It's not often that I'm as impressed as I was with our experience. When we come back to DC, we will be staying here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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You hit that nail on the head with your description of the Avenue Suites as both a trendy hotel as well as a family-friendly destination. Feedback from someone in the service industry is an enormous compliment which we greatly appreciate. We pride ourselves on recruiting the top hospitality professionals in Washington DC to work with us at our property and am thrilled to see that you noticed their hard work. Please reach out to me directly for all future visits so I can get the chance to meet you and thank you in person.
Best wishes and thank you,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.