I stayed at the St. Gregory’s Hotel and Suites for the largest convention in Washington, DC’s history. At first, I was reluctant to book a room with this hotel, because I prefer to book with major chains that I am familiar with and because I thought I would find a hotel closer to the Convention Center. However, this hotel was a gem! I was impressed by how welcoming the lobby and the staff were. Bellhops greeted me with friendly smiles, opening doors each time I entered and exited the lobby. The lobby included welcome signage and bus schedules for our convention. The registration process was quick and straight forward. The Evening Manager, Christopher Cunje, was knowledgeable of all areas that convention goers questioned. He knew the bus schedule, gave me metro maps and directions, and reserved taxi service for me. He and the staff were friendly and professional. They were never deterred by any of my requests and provided quality customer service. The Day Manager and staff did a wonderful job, too. When I thought I left a bag in the room, after checking out, they went over and above to help me find it. Room service was prompt and responsive. I loved the location!
I had a junior suite, which included a full kitchen, queen sofa bed, and king bed. It was nice and roomy for 3 to fit comfortably. I appreciated having 3 closets for me and my roommates to keep our stuff organized separately. The décor was fine and the layout was great. I especially liked having a complete kitchen, with the dining area separated from the sleeping area. Though we didn’t watch TV, it was nice having 2 in our room. The only improvement I would recommend is a fan for the bathroom to reduce the steam level.
Overall, my convention was outstanding and your hotel added to my positive experience. I would recommend this hotel for others who are detailed oriented, seeking quality customer service.
Room away from the front lower levels are quieter.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.