i liked almost everything about this hotel.first of all the staff was great.even before we got out of the cab someone came to welcome us and arrange for a luggage cart.the room was spacious and very clean.everyone went out of their way to be helpful.the location was super,within walking and circulator distance of most places plus 2 metro lines nearby.breakfast a bit pricey,lots of cafes in the area.the only problem was the phone didn't work and since it was thanksgiving weekend was not fixed before i left.they offered me another room but after 2 days there didn't feel like moving.the heating system was very noisy and didn't work well.i would stay here again.a high floor is best.

I spent three nights at Hilton Garden over Thanksgiving weekend. I picked this hotel because it is across from McPherson Square metro - making it a breeze to visit museums and other attractions in DC. If you fly into DCA, you can take the Blue line to McPherson, making airport transportation a breeze.

My room on the 13th floor was spacious and quiet. It had a king bed, large desk & ergonomic chair and a wing back chair with ottoman. There was lots of storage for clothes and a large closet. There is complimentary wireless internet and a large, flat screen HD TV. The bathroom had a marble counter top and was clean and spacious. I was pleased there was a small refrigerator, microwave and a coffee maker in the room.

There is a bar and restaurant in the hotel. There are Happy Hour prices late afternoons, but when my daughter and I ordered wine, we were not told that only house wines received the happy hour discount. We were disappointed that the server did not tell us that when we ordered our drinks. I found out the next day when reading the hotel literature in my room.

There is a buffet breakfast for $14, which is pricey if you don't eat that much food. You can also order ala cart or get room service. You can go next door to Cosi or across the street for less expensive choices. In fact, there are several restaurant choices in the area.

All in all, the Hilton Garden on 14th Street is a wonderful place to stay in downtown DC.

I stayed once before at this hotel and my family had a good experience.It's well located by the McPherson Metro stop as well as the DC Circulator bus. Most of the time, we walked to the attractions in and near the mall. There are some restaurants in the area but one thought is to take the Circulator bus into Georgetown and expand your choices.

We returned again this year and what a disappointment! Our room ran air conditioning continuously and could not be switched off. We had the HVAC man look at it and he said if we wanted heat, we had to set at 77 degrees; the unit was designed to not turn off! He tried to disable the wall control so we could use controls inside the unit itself but that did not work. SO, we had no heat for 2 nights in 40 degree weather--instead, we had air conditioning! He also said that the system was designed poorly. How can a hotel operate with HVAC where the choice is AC or heat above 77 degrees??? The front desk was nice and gave us breakfast for free but what I really wanted was 2 nights sleep. I wrote to Hilton, but they have not responded after 6 days so I suppose they won't.

During both visits, the staff were friendly.

Bottom line, if you only go during times when air conditioning is needed, this would be a good option.

My work takes me to DC at least 5 to 6 times a year and I have stayed at many hotels in the Downtown, Capitol Hill and DuPont Sq area. Even though not as fancy as some of the other places, I look forward to staying at this property every time.

The staff is friendly, the hotel is extremely well located and extremely convenient for a business traveler. The beds and the rooms are well equipped, checking in and out is generally a breeze and the breakfast service is excellent.

A bonus is the free internet and free printing facility available.

The only -ve is the high rates that this hotel charges for a Garden Inn category, but given that it is DC, and that the Government business is recession proof, all hotels in the area charge a 2X premium to those across the Potomac