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“A wonderful time in DC thanks to the friendly staff” 5 of 5 stars
Review of Courtyard by Marriott Washington Convention Center

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Courtyard by Marriott Washington Convention Center
3.5 of 5 Hotel   |   900 F St. NW, Washington DC, DC 20004 (Downtown / Chinatown)   |  
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Ranked #34 of 130 Hotels in Washington DC
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1 review
“A wonderful time in DC thanks to the friendly staff”
5 of 5 stars Reviewed December 29, 2012

I am writing to tell you about our WONDERFUL stay at this hotel. My family and I arrived last Saturday morning, December 22. We were greeted by very helpful and friendly valet men. They retrieved a cart for us and didn't rush us while kids were gathering up all of their items in the backseat.

While the rest of the family was loading the luggage cart, I went inside the beautiful lobby to see if we can leave our luggage in the luggage room or if there was an available room. Kevin was able to accomodate us with our room. We had made the reservation for your "Spy" package. There was only 1 ticket available, so Kevin went across the street to obtain another ticket for us, while we unloaded our luggage and freshened up. Kevin was so friendly and extremely personable. He called later in the day to see if there was anything else we needed. Another staff member called later that evening again to see if we needed anything. This is service I would expect from a Ritz Carlton and not a Courtyard. I have stayed in many Courtyards and Marriott chain hotel (my father is a platinum level member) and never had such wonderful service (we always had good service, but nothing ever like this). In the morning, Kevin again was at the desk seeing to it that we use our breakfast passes and if there was anything else that we needed. My 9 year old son and he even had a conversation about the Spy museum.

Even though our room was small, it was extremely clean. We were surprised how quiet it was since it was facing a busy street.

The breakfast room was very cozy and the food quite yummy for a snack bar. We all loved the french toast. The women behind the counter were extremely helpful, patient and friendly to all of the guests.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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596 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Singapore, Singapore
Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 22, 2012

Great hotel if you are looking for a good value, close to DC sites, the metro and Ford's Theater. There are several nice places to eat nearby. I agree with some of the other comments about the remodel job being cheaply done but I don't spend a lot of time in the hallways or reception. The rooms are comfortable & clean. I did find the rooms to be a bit noisy as I could hear whenever someone would run water or shower.

The staff was excellent, super friendly and helpful. I would stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 21, 2012

The Marriott Courtyard is located in a convenient location for a variety of business meetings and is in close proximity to the convention center. The entrance to the hotel does not feel like a hotel at all, it still has a feeling of a bank. At first it is confusing as to where to go to register and most of the finishes of the entryway feel cold, not very warm and inviting. The rooms are comfortable and sizable. The corridors floors appear to have been poorly rebuilt using plywood and carpet because they creak and are bouncy. It is not a pleasant experience. The breakfast area is in the basement and is poorly designed with a very limited menu. The old bank vault door is on display to further explain that this was once a bank, as if it was not evident. It is a poor adaptive reuse that could have been handled much better given the original elegance of the building. The good news was that the rack rate was reasonable.

Room Tip: Room with a street view.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Knoxville, Tennessee
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 20, 2012

The hotel was neat, architectually, but other than that very average. Okay service. They only had 2 working elevators out of floor. The breakfast room is in the basement with no window and not a lot of light or tables. The rooms are the same as most typical Courtyard, nothing fancy. Great location though...

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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North Carolina
Top Contributor
215 reviews 215 reviews
212 hotel reviews
Reviews in 119 cities Reviews in 119 cities
249 helpful votes 249 helpful votes
4 of 5 stars Reviewed December 19, 2012

This is across the street from the Metro which makes it convenient. The rooms are small but this is DC. There is not a lot of work space so it isn't a great business choice but it's comfortable otherwise. It was quiet which is the key issue for me.

There is a decent restaurant attached. The staff were helpful

the morning breakfast is not a comp - but it's decent.

Stayed August 2012, traveled on business
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Iran
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 2, 2012

It is not a luxury hotel but is very good for your price of 110 dollar per night.the rooms is like 4 star hotels.very clean and big enough .very good location within 5 min walk to metro station and 5-10 min walk to attractions(the Hall with all the museums,white house,capitol and manuments).very friendly staff.they let us have an early check in at 12 pm instead of 3 pm.They provide us a free baby crab.The streets nearby are full of resturants and also Zara and H&M for shopping.it has pool and fitness center but I did not use it.If you do not want to pay for breakfast you can have it in the very close Mc Donald in the 7th street within 5 min walk but that Mc Donald has many homeless men and I do not recomment for family.
The negative point is the nearby streets at night.you should know that this hotel and all the museums and white house are in downtown.there are many homeless men in the nearby streets.I do not recomment wallking after 10 p.m.
Overally,if you do not have a car and want to be within walking distance to all attractions,it is perfect for you.But if you have a car or you do not mind to pay for taxi and you need a safe and live amenity for night life,,it is not suitable for you and I recomment take hotel in George Town or Dupont circle.

Room Tip: Our room had no view to the outside with only walls ahead!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Manager at Courtyard by Marriott Washington Convention Center, responded to this review, December 4, 2012
Thank you for choosing to stay with us for your visit to the Nations Capital. We appreciate your feedback and we are happy to hear that you enjoyed your stay experience.

We look forward towards welcoming you back soon.

Warm regards,

Ralph Shorter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naperville, Illinois
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 26, 2012

There are lots of restaurants nearby. The one located very near is Zaytinya which is very good. Gallery Place metro station is half yard away. You can see lot of people around because of Verizon centre (basketball/concerts etc) and Regal cinemas.

The hotel itself is pretty neat. Friendly staff. Ask for a room with a street view to have a better feel in the morning. The bed is very comfortable. The room I got had a microwave and a small refrigirator. Very nicely maintained bathroom. You get free USA Today paper in the lobby.

Room Tip: Room on upper floor (8th), facing street.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Operation Manager at Courtyard by Marriott Washington Convention Center, responded to this review, December 4, 2012
Thank you for your visit and sharing your comments. We agree our downtown location is excellent and convenient to all points of interest. We are glad that you found our hotel staff friendly and we were able to meet your needs. We look forward to welcoming you back soon.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Washington Convention Center

Address: 900 F St. NW, Washington DC, DC 20004
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter , Upper Northwest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#61 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Washington Convention Center 3.5*
Number of rooms: 188
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Also Known As:
Courtyard By Marriott Washington Hotel Washington Dc
Courtyard Washington Hotel
Courtyard Washington Dc
Washington Dc Courtyard
Washington Dc Marriott

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