I am writing to tell you about our WONDERFUL stay at this hotel. My family and I arrived last Saturday morning, December 22. We were greeted by very helpful and friendly valet men. They retrieved a cart for us and didn't rush us while kids were gathering up all of their items in the backseat.
While the rest of the family was loading the luggage cart, I went inside the beautiful lobby to see if we can leave our luggage in the luggage room or if there was an available room. Kevin was able to accomodate us with our room. We had made the reservation for your "Spy" package. There was only 1 ticket available, so Kevin went across the street to obtain another ticket for us, while we unloaded our luggage and freshened up. Kevin was so friendly and extremely personable. He called later in the day to see if there was anything else we needed. Another staff member called later that evening again to see if we needed anything. This is service I would expect from a Ritz Carlton and not a Courtyard. I have stayed in many Courtyards and Marriott chain hotel (my father is a platinum level member) and never had such wonderful service (we always had good service, but nothing ever like this). In the morning, Kevin again was at the desk seeing to it that we use our breakfast passes and if there was anything else that we needed. My 9 year old son and he even had a conversation about the Spy museum.
Even though our room was small, it was extremely clean. We were surprised how quiet it was since it was facing a busy street.
The breakfast room was very cozy and the food quite yummy for a snack bar. We all loved the french toast. The women behind the counter were extremely helpful, patient and friendly to all of the guests.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Marriott, Booking.com, Orbitz, Travelocity, Otel, Priceline, getaroom.com, TripOnline SA, Odigeo and Tingo so you can book your Courtyard by Marriott Washington Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Washington Hotel Washington Dc
- Courtyard Washington Hotel
- Courtyard Washington Dc
- Washington Dc Courtyard
- Washington Dc Marriott