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“Great Location but different than other Courtyards” 4 of 5 stars
Review of Courtyard by Marriott Washington Convention Center

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Courtyard by Marriott Washington Convention Center
3.5 of 5 Hotel   |   900 F St. NW, Washington DC, DC 20004 (Downtown / Chinatown)   |  
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Ranked #36 of 130 hotels in Washington DC
Baltimore
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“Great Location but different than other Courtyards”
4 of 5 stars Reviewed November 25, 2012

We stayed at the Courtyard by Marriott on F St because we were in town for an event at the Verizon Center. Despite a small mishap with the room availability (our room was not ready; they gave us a room that had not been made up. Then finally were given a room on the third floor), we had a very enjoyable stay. The location is perfect if you are in town for a Verizon Center event. It is also across the street from the amazing Spy Museum and a few blocks from China Town. The hotel is in an old bank. The downstairs, where the pool is, feels as if you are going to an old vault. The pool is fantastic. Very small but a perfect temperature and it also had quite a few toys for kids. The exercise rooms are small, and split up (weights in one room and cardio machines in another). The Bistro, where breakfast is served, is also the business center. The cafe is like a Starbucks, but the food is made to order and brought to the table. We had a very good breakfast, free with the room. The Courtyard is run by a Marriott licensee, so being a Marriott rewards member did not have much pull, it seems. The only other comment is that it takes a long time for the valet to get the car. Otherwise, our stay was great. We will return to the hotel. It was a great price and a great location.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Operation Manager at Courtyard by Marriott Washington Convention Center, responded to this review, December 4, 2012
Thank you for your visit and sharing your comments. We agree our downtown location is excellent and convenient to all points of interest. Our staff and service is what continues to give our hotel the competitive edge over our competition. We are sorry that you were disappointed with the initial check in experience and look forward to welcoming you back in the future.

Warm regards,
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563 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Charleston, South Carolina
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2012

I spent three nights at this property during the middle of November. As a number of other reviewers have noted, it is in a great location for business and vacation/recreation. The property is a short walk from the Gallery Place Metro stop, Chinatown, and numerous restaurants. If you appreciate older buildings, this former bank will interest you, as a number of interior architectural details remain in the lobby and adjacent restaurant.

My room was spacious and quiet, and near the stairwell. I know this because we had a false fire alarm on my last night.

The Bistro "restaurant" is located on the lower level of the hotel. It serves a limited range of Starbucks coffees and breakfast. My first (and only) meal there was a flavorless breakfast sandwich on microwave-hardened bread. If you want to eat on the cheap, walk around the corner to the Subway and get a comparable flatbread sandwich for a much lower price.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Oswego, Oregon
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 13, 2012

We stayed a week making the Courtyard Washington Convention Center our family vacation base in DC and could not have been happier. Good restaurant in the hotel with lots of other options nearby. Great central location to all the attractions. No need to have a car if you stay at this excellent hotel. Really nice breakfast which may or may not be included depending on your room package. Extremely helpful staff...it just doesn't get any better than this hotel!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Operation Manager at Courtyard by Marriott Washington Convention Center, responded to this review, December 4, 2012
I am so pleased we helped to make your week special. As you and many of our guest will attest to our staff and teams efforts towards delivering flawless service. Thank you for your kind remarks, for your business and for coming to stay with us. We hope to welcome you back again in future.

Be well,
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Henderson, Nevada
Top Contributor
58 reviews 58 reviews
45 hotel reviews
Reviews in 37 cities Reviews in 37 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 7, 2012

I booked a room here through hotels.com. When I arrived, I was told they overbooked and were sending me to a Fairfield Inn about 5 blocks away. This, even though my room was PREPAID. They gave me some cash for a cab ride and did not charge me for the first night of valet parking.

The building is an old bank building and has a pretty cool lobby. They have kept most of the original interior walls.

The room itself was very nice, but I was disappointed to see that the windows do not open. Valet parking is normally about $40/night.

Considering I had to be inconvenienced and go to another hotel, it would have been nice to at least gotten both nights of valet parking free. It's not a cheap hotel and I don't believe they should be overbooking - and if they do, people who have already paid for the room should get priority.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Operations Manager at Courtyard by Marriott Washington Convention Center, responded to this review, December 4, 2012
Thank you for sharing your comments with us. I’m deeply sorry to hear of your less than favorable experience. The service that you received and as evident through the many great comments from our previous guests and their experiences are not a true reflection of our team. I am committed to ensuring that we change this perception you may have of us. Please feel free to contact me directly at 202-638-4600 or via e-mail ralphshorter@cmccdc.com.

Be well,
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Richmond VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2012

Just got back from my stay here using my Living Social coupon. I have to say I rate this hotel excellent and I am well traveling. The staff goes out of their way to please you. Kevin C. at the front desk was so efficient and was there whenever we had any questions. The whole staff is friendly and accommodating. The room was very nice and the breakfast the next day was more then we ever expected. We were close to the Metro and walking distance for dinner and bars.
I would highly recommend this hotel.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Operation Manager at Courtyard by Marriott Washington Convention Center, responded to this review, December 4, 2012
Thank you for your visit and sharing your comments. I am so pleased you enjoyed your stay with us. We are please to hear of the great service that Kevin and our team provided to you. Our entire team is our greatest assets and makes us that much better than our neighboring hotels. We are looking forward to welcoming you back soon.

Stay well,
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Satellite Beach, Florida
Top Contributor
101 reviews 101 reviews
42 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 26, 2012

This is a great hotel with some quirks. The bed was very comfortable, and the recent renovations added some life back into an old building. Typical Courtyard decor, but instead of the long sweeping drive-up-to-the-hotel thing that Courtyards typically have, there is no such thing here, you just get dropped off at the door. Like anywhere in Washington DC, parking is a pain so you are further ahead using taxi and/or Metro. Good restaurants within walking distance although the neighborhood did not feel particularly safe. One disappointment for Starbucks addicts is that although they SERVE Starbucks, they are NOT an official Starbucks location and the staff has zero idea how to correctly make a mocha, that was truly horrible. The biggest disappointment, not limited to the Courtyard, is that the price of the room was about 3 times what you would pay in other parts of the country for an equivalent Courtyard or other hotel, but I guess they charge what the traffic will bear. Bathrooms have shower only so no chance of a bath.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, OperationsManager at Courtyard by Marriott Washington Convention Center, responded to this review, October 29, 2012
Thank you for choosing to stay with us and for sharing your valuable feedback. We are happy to hear that you enjoyed the hotel's renovation. However we are dissapointed that your Starbucks experience was less than favorable. Our team strives daily to exceed our guest expecations and as evident in the many wonderful reviews. Once again thank you for your business and we look forward to welcoming you back soon.

Warm regards,

Ralph Shorter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littleton, Colorado
Top Contributor
68 reviews 68 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 19, 2012

I was in DC on business in October 2012, and stayed at this hotel. It is in an old brick bank building caddy-corner from the National Portrait Gallery - and since I traveled to DC on an early Sunday morning, I was able to spend some time at the wonderful museum across the street on Sunday afternoon. The Spy Museum is also next door, but I didn't have time to do both.

When I travel I try to stay in hotels that belong to major national hotel chains, and I've always found Courtyards by Marriot to be quite nice. I chose this hotel due to the easy walking distance to my meeting on Monday morning, and I was very glad I stayed here. The bed was comfortable, and I slept well. The property has been remodeled since I was here last, and I recommend it for business travel.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rshorter913, Operations Manager at Courtyard by Marriott Washington Convention Center, responded to this review, October 29, 2012
Thank you for your business and for sharing your feedback. We are happy to hear that you experience was enjoyable and look forward to welcoming you back soon.

Warm regards,

Ralph Shorter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Washington Convention Center

Address: 900 F St. NW, Washington DC, DC 20004
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter , Upper Northwest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Washington DC
#50 Romantic Hotel in Washington DC
#61 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Washington Convention Center 3.5*
Reservation Options:
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Also Known As:
Courtyard By Marriott Washington Hotel Washington Dc
Courtyard Washington Hotel
Courtyard Washington Dc
Washington Dc Courtyard
Washington Dc Marriott

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