Don't bother trying to check in before 4 pm. They cannot handle a convention crowd. Staff was very overwhelmed and it bled through in their attitude.
Waited a few hours to get my room and when I did I needed a different room. I called front desk and talked to manager who simply rudely told me she had no rooms and there was nothing she could do and hung up on me before I was done talking and didn't say she was hanging up.
If you have any request that deviates from the norm, the staff and managers at front desk will show you their frustration and you will not get good service in a reasonable amount of time.
I hope my convention is in another hotel in DC in the future and I will be giving them input on doing that.
- Also Known As:
- Washington Marriott Wardman Park Hotel Washington Dc
- Marriott Wardman Park Hotel
- Marriott Wardman Park
- Marriott Washington Dc
- Washington Dc Marriott
- Official Description (provided by the hotel):
- Even among the most sophisticated hotels in Washington, DC, Wardman Park Marriott rises above the rest. With a blend of charm, modern elegance and a historic landmark setting, comfortable guest rooms, extensive event space and experienced staff make our hotel the perfect choice for business and leisure travelers. Situated on 16 garden acres with 1,314 guest rooms including 125 VIP suites, plus an outdoor pool and sundeck, our hotel is the perfect place for vacationers to enjoy their down time. Families will delight in our close proximity to the National Zoo and other top area attractions. With 195,000 sq ft of event space and 95,000 sq ft of exhibit space, meeting and conference planners find Washington Marriott Wardman Park a perfect venue for events of any size. Additionally, the comprehensive conference services and expert staff ensure that every event runs smoothly and flawlessly. ... more less
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