I stayed at this hotel with family over Easter and we were all impressed by the friendliness and efficiency of the staff during a very very busy weekend. Arrivals and departures were made as easy as possible and extra staff was put on to help when necessary. The rooms are very clean and very comfortable and well-outfitted (except for the lack of a refrigerator).
We were out for all our meals and so unable to try out the hotel restaurant which looked very appealing. We did at times smell odors from the kitchen by the elevator on the ground floor, but the elevators are fast and efficient so that wasn't a real problem.
The staff, at all levels, was definitely one aspect that made this hotel stay stand out.