Beautiful hotel in the Embassies area. The service is prompt and kind, the location is perfect and the environment beautiful. A note of criticism is that for a hotel of this level, things such as free Internet, free water bottle in the room, some free coffee in the lobby should be granted.

i stay there twice a year after my first stay the doormen remember your face and greet you with a smile and a welcome back. the hotel is well located in the georgetown area, also many excellent places to have a fine dinner in the general area, many can be walked to

I've been helping with a conference that has been held at this hotel for the past 3 years. After three visits, I've only found one thing I didn't like, and its pretty petty. The staff were great to work with. The food for the conference was excellent. The young lady that checked me in went above and beyond. I believe her name was Sarah. She got me a great room with an adjoining room for my son. Here's my only petty complaint...the TV in my room was on a center dresser and rotated 180 degrees to be viewed from the bed or the couch (like I said, she got me a great room), but it only rotated towards the hall to the bathroom and you couldn't see the TV from the desk. I like watching TV in the evening while I'm catching up on work and I could sit at the desk and see the TV. I told you it was petty. I did, however, have a nice window above the desk that looked right down M street. But I would rate this hotel 5 stars anytime.

Sometimes you simply need a way station that is a simple respite from a long travel schedule. While I was not able to truly take advantage of all this property has to offer, the friendly staff, the well appointed room, the bed that was to die for, the nice little slippers and the fact that I could take a real bath and soak the aches and pains of the day away made all the difference. It was an exemplary in room experience.

I would especially like to acknowledge front staff- Two doorman quickly pointed me in the right direction for both my dinner date, and a hot bowl of oatmeal at a nearby Starbucks. In both cases they walked me to the curb and pointed out landmarks to make my walk easier. Along the way I also realised that it was in a GREAT location in G'Town.

I was also impressed with the check out process. A young woman greeted me in the lobby, checked me out on an iPad, directed me to an ATM and looked after getting my bags to cab while I got my cash.