I found the hotel perfectly comfortable, providing a high level of service as would be expected at this price point. My room was spacious, though I did not care for the view into the office building across a narrow alley, and I didn't hear any noise from within the hotel when I was in my room, which is important to me. The bed was very comfortable, and the room was spotless. The bathroom felt a bit dated and the shower curtain blew in on me unless the bathroom door was fully closed. I spent a fair amount of time working in my room and found plenty of electrical outlets to support all of my many devices. Room service was prompt and friendly, and they have a nice way of leaving the bill so you can decide whether or not to add an extra tip in private. The wifi was fast, but I must note that there is a daily charge for wifi - unreasonable in this day and age. It was easily avoided by joining the hotel's free loyalty program. The front desk staffer told me that while it might take a few days to process my membership and I should go ahead and select the "charge it to my room option" when accessing wireless, the charges would not show up on the bill. In my experience, this sort of assurance usually guarantees that the amount will show up on the bill and it will take a request to have them removed. But the Fairmont came through - the charges did not appear and I did not have to make an extra trip to the front desk upon checkout. I would be happy to return.