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“Super Convenient, Excellent Service” 4 of 5 stars
Review of Days Inn Gateway

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Days Inn Gateway
2.0 of 5 Hotel   |   2700 New York Avenue NE, Washington DC, DC 20002   |  
Hotel amenities
Ranked #118 of 133 Hotels in Washington DC
Lexington Park, Maryland
2 reviews
“Super Convenient, Excellent Service”
4 of 5 stars Reviewed November 3, 2013

The people at the front desk were knowledgeable, respectful, and extremely helpful. The room was clean and comfortable and the parking was unbeatable! The staff was always extremely friendly and price was very reasonable. I would definitely recommend staying here for anybody visiting D.C.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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123 reviews from our community

Traveler rating
    13
    24
    33
    25
    28
See reviews for
33
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Middletown, New York, USA
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 26, 2013 credit card Amex Card Member Review

Its a very convenient location. Went to visit the monuments, and they have a free shuttle to the downtown. Went clubbing as well. Very friendly & accomodating staff. Overall, very happy with the stay.

Stayed September 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_DaysInnGateway, Front Office Manager at Days Inn Gateway, responded to this review, October 28, 2013
Dear Valued Guest,

We are so happy that you enjoyed your stay with us at the Days Inn Gateway. Thank You for taking the time out and writing a review on your stay. We take pride in our shuttle service being fast and convenient for every guest visiting Washington D.C. We do hope that you come back and visit us again the next time you are in town.

Regards,

Paul Tse
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodside, New York
1 review
5 of 5 stars Reviewed October 16, 2013

The service people are polite and awesome.
The rooms were to our expectations.
And the parking was a god send.

We stayed for two nights and in those two nights it was quiet and pleasant. No trouble like I've read in the other reviews but hey I guess everyone has their off days. Otherwise, the room was clean, the night was quiet, and the environment was nice and calm.

Would definitely come back, and probably will.

The desk service guy was a cutie ;-)

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed October 16, 2013

I have had the pleasure of staying at Days Inn Gateway from time to time over the years and they have consistently exceeded my expectations. The hotel is well maintained in general and the rooms are clean and comfortable. The staff is exceptional and very welcoming. This Days Inn is a perfect choice for visiting DC

Room Tip: Service is great, ask for Paul at the desk!
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
College Park, Maryland, United States
1 review
5 of 5 stars Reviewed October 16, 2013

Staff was nice- Friendly welcoming and well trained. Room was fine and location is conveniently near night life. Not expensive and worth it. Parking was also free for us which was a big plus. Need to reach 200 character minimum. But have nothing else to say, good hotel overall.

Stayed November 2012, traveled with friends
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haifa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 14, 2013

days inn gateway is the worst hotel i have ever been to. when we opend the door to our room there were cockroaches running aroud - lots of them!
the service is terrible. we got another room only after i went to the reception and complaid loudly about the cockroaches. we did not uppack for the two nights we stayed there. we where afraid to take a shower or to sleep. most of the time we stayed away in the city.the neighborhood is not safe and very unpleasant. i amm a travel agent and i will never recomend this hotel to anybody even if it was for free. better pay twice then to stay here. it is not the first time that ew stay in a days inn hotel - but this one gives a very poor reputation to days inn hotels. i can not undestand how it has a permit from the health department.

  • Stayed September 2013, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 12, 2013

You'd be a good deal more comfortable than in this excuse for a hotel. Non-smoking room stank like - you've got it - cigarette smoke. Bathroom floor felt slimy. Bed sinks in the middle. Towels worse for wear - wondered if they were even washed before placement in rooms. Bedding looked and felt like it was purchased at the dollar store. Front desk people don't know the meaning of customer service and common courtesy. Noticed they did not ask if we enjoyed out stay. Probably knew what we would say. Whole place looks run down inside and out. Dirty curtains. Coffee tasted moldy - who know how long the packet had been sitting there! Coffee maker not complete so virtually impossible to make coffee without it spilling everywhere. Very disappointing!

Room Tip: Read the reviews!! If we had done our due diligence, we would never have stayed at the Days Inn!
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  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_DaysInnGateway, General Manager at Days Inn Gateway, responded to this review, October 15, 2013
Dear Valued Guest,

First off, thank you for your review. I apologize for the unfortunate events you encountered during your stay here with us. What you experienced is neither the standard we strive to uphold nor what any guest experience with us should be like. Our goal is to make sure all of our guests have a pleasant and comfortable stay here while at the Days Inn Gateway. Please know that I will be looking into this matter personally to find out what went wrong during your stay here with us. With your review, I will investigate more into this and make sure that necessary changes are put into place so that future guest’s do not experience the same ordeal.

Once again I do apologize for your recent experience here at the Days Inn Gateway in Washington D.C.

If you have questions or need to discuss this further, please do not hesitate to call me at the Days Inn Gateway.

Michael S.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Gateway

Address: 2700 New York Avenue NE, Washington DC, DC 20002
Location: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #118 of 133 Hotels in Washington DC
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Gateway 2*
Number of rooms: 193
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Also Known As:
Days Inn Gateway Hotel Washington Dc
Days Inn Washington Dc
Washington Dc Days Inn

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