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“Only a Snob...” 5 of 5 stars
Review of The Westin Georgetown, Washington D.C.

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The Westin Georgetown, Washington D.C.
4.0 of 5 Hotel   |   2350 M Street NW, Washington DC, DC 20037 (Foggy Bottom - GWU - West End)   |  
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Ranked #31 of 133 Hotels in Washington DC
GreenLeadersBronze level
St. Louis, MO
1 review
“Only a Snob...”
5 of 5 stars Reviewed July 12, 2008

Only a snob would find things wrong with this hotel! We stayed for a full week and enjoyed every minute.

The hotel in itself is clean, contemporary, comfortable and very beautiful. Our room was large and the bed was extremely fluffy.

The service was excellent. Everytime we passed an employee (even in the elevator) they would greet us and ask if they could help us in any way.

The location was very good. Only a couple of blocks from the Foggy Bottom metro station. Also, a couple of blocks from Georgetown where there are tons of places to eat. CVS, Walgreens and Starbucks are within a block. I felt very safe walking in the area at all times of day. (Close to police station, fire station and hospital.)

I would strongly encourage travelers to check out the Westin Grand.

  • Liked — Clean, comfortable room
  • Disliked — Internet connection didn't always work
  • Stayed July 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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992 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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English first
Cary, NC
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 8, 2008

We booked this hotel through priceline for a girls getaway weekend in DC. The Westin Grand is a perfect mix of modern Westin style with the classic touches of a DC hotel. The Heavenly Bed and spa bath accessories were very luxurious and we loved the modern bathroom decor. The hotel has a small pool to relax and sunbathe overlooking the atrium of the hotel, as well as the fully-equipped Reebok exercise facility. Georgetown shops and restaurants are within 3 blocks, making this a great location to explore M street. The staff was very friendly and helpful.

  • Liked — Decor and ambience
  • Disliked — Parking rates in garage
  • Stayed June 2008, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Charleston, SC
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 4, 2008

The Westin Grand was outstanding! The staff were attentive and kind. They were always smiling and would always greet you when they saw you. They found out it was our 10th anniversary and had Chocolate covered Strawberries send up to our room. What a surprise! The rooms are very spacious and clean. The bathrooms are huge with a separate glass enclosed shower. The toilet is also in its own separate closet with a door. I would highly recommend this hotel to anyone traveling to DC! I can't say enough good about our experience. After we left here, we stayed at the Westin in Times Square (NY), and it didn't hold a candle to this property!

  • Liked — Excellent Staff, Great Beds, Large Bathroom
  • Disliked — Everything was GREAT!
  • Stayed June 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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New York, NY
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed June 20, 2008

My wife and I stayed here on a bed and breakfast package in June, 2008. We are SPG Gold, and I couldn't figure out what was special about the "upgraded" room they gave us. It looked recently renovated and was what you'd expect from a 3-4 star hotel. The light in the room with the toilet did not work (although we didn't mention until we checked out) and the TV reception was poor.

The door staff was very nice and quick to hail a cab or help with bags. The concierge seemed to be missing in action most of the time. The front desk staff was efficient but not particularly pleasant; I had to ask several times about the details of my room package before I was given vouchers for breakfast; I requested a late checkout and was locked out of my room after noon (with no apologies for the mix-up).

Breakfast was surprisingly good for a hotel restaurant; we were able to order anything off of the menu. The service was very slow however.

Overall, it was about what I expected from a Westin. Nice (but generic) room, spotty service, and pretty good value. I'm not sure what makes this hotel "grand," but it was nice.

  • Stayed June 2008, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Halifax,Nova Scotia
Top Contributor
202 reviews 202 reviews
84 hotel reviews
Reviews in 74 cities Reviews in 74 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed June 16, 2008

Have stayed several times before-first time since the renovations.
Rooms are very nice with the usual Westin amenities.Great tub and seperate shower.Nicely decorated.
Flat panel Tv nice however there wasnt a great selection of channels and some of those had poor reception.Not a big deal since we didnt watch much tv.
Door staff was very helpful and friendly.
Great location for Dupont Circle,Foggy Bottom and Georgetown area.Not great if you are going to spend a lot of time around the White House-Capitol area,Verizon center,or convention center.
Would stay here again.

  • Stayed June 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2008

I have stayed here several times dating back to 2003. The full renovation has been completed and is great. The room was very nice with new furnishings and flat panel television. The Heavenly bed was great as usual. The bathroom was extremely large with a full tub apart from the shower. There was even a closet for the toilet. All the furnishings, sheets, towels, soaps, etc very high quality. The only minor complaint was that the room was a bit small for two guest - but still a normal sized room for a DC hotel.

We had few encounters with the staff but always found them nice and professional. We did use the wake up calls twice with no problems and they were very pleasant on the phone. I asked for a late check out which they said was ok without hesitation. The room was extremely clean and the maid service was very prompt every day to clean the room.

The upscale location if fantastic especially for tourists. It is located within walking distance to Georgetown and DuPont Circle. The Metro stop is about three blocks away which can take you most anywhere. If you want a taxi, there were always about five parked outside waiting to go. We walked from the property to the Mall, Capital Hill (kind of far), and other sights without problems. There is a nice drugstore two blocks away and many coffee shops nearby. But you should head to Le Pain Quotidien on M Street in Georgetown for a great bakery breakfast and coffee.

Overall a great upscale property in a good location.

  • Liked — Rehabbed rooms
  • Disliked — Room size was a little small
  • Stayed May 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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los angeles, ca
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 13 cities Reviews in 13 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 12, 2008

Stayed here for three nights in June 2008 at the Westin Grand. Booked 3 rooms for 3 nights on Priceline. This is a 4 star hotel in the Foggy Bottom/Georgetown area on Priceline. Price was nice. I was worried about the renovations being done and all the other complaints about noise, but except for the last morning we were there, there was minimal work noise and construction. Rooms were remodeled with a huge bathroom- separate shower and bath, private room for toilet. Armoire for clothes storage. Safe in room. Desk and leather chair, Huge flat screen TV. Minibar only, but if you call down and request a refrigerator, they will bring one up to the room for you. Service was prompt and friendly. There were a lot of events going during our stay in the lobby, but this did not detract too much from our stay. The Metro is a five minute walk from the hotel. Trader Joes is two blocks away to stock up on drinks and snacks. If the price is right, I will return.

  • Liked — remodeled rooms
  • Disliked — some hotel events spilled over into the lobby
  • Stayed June 2008, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Georgetown, Washington D.C.

Address: 2350 M Street NW, Washington DC, DC 20037
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Washington DC
#18 Luxury Hotel in Washington DC
#23 Family Hotel in Washington DC
#29 Business Hotel in Washington DC
#29 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Official Description (provided by the hotel):
Feel Better when you leave than when you arrived! A short walk or subway ride to The White House, Georgetown's shops and restaurants, the Kennedy Center, and Dupont Circle. The Westin Georgetown, Washington D.C. Is a refreshing choice for travel! ... more   less 
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin

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