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“Great location, Friendly and helpful staff, Would stay here again...” 4 of 5 stars
Review of The Westin Georgetown, Washington D.C.

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The Westin Georgetown, Washington D.C.
4.0 of 5 Hotel   |   2350 M Street NW, Washington DC, DC 20037 (Foggy Bottom - GWU - West End)   |  
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Ranked #31 of 135 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
New Albany, Ohio
Level Contributor
132 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Great location, Friendly and helpful staff, Would stay here again...”
4 of 5 stars Reviewed July 7, 2013

I was visiting DC for the 4th with my family (12 people total) and my wife found this Westin on their website… This was our first trip to DC (for pleasure) on the 4th and wanted all the kids to have a great time and experience what it means to here in DC. We ended up with 3 rooms and all were the double beds, they were good size rooms and very clean. Being July in DC it was very hot and humid so we were pleased to find the hotel had a second floor roof top pool and we used it every afternoon to help us cool off before dinner, which we were able to walk to every night…

This is a solid 4 star level Westin and you get what you would expect as far as good service, very clean rooms, and one of the best locations in the city in a more residential neighborhood… Thanks Westin Georgetown team! We will be back!

Room Tip: Ask for higher floors, there are only 8 (i think) but the top is always better. Get your SPG card if...
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Green Features: I liked them but did find the air conditioning cooled off fast enough when you were out during the day and came back.
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,117 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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English first
Boston, Massachusetts
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 7, 2013

Great location, great rooms, rarely get upgrades, but rooms are quite nice. Nothing special about it, more like an apartment in a nice convenient neighborhood.Sometimes it is reasonably priced, other times sold out early or very expensive. A great place to stay.

Room Tip: Great location, great rooms, rarely get upgrades, but rooms are quite nice. Nothing special about it...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zephryhills,Fl
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 5, 2013

Checked in by Andrew, who was really nice and very efficient. We only stayed one night but the hotel lived up to its promises. This hotel is super nice and super clean. It's right in the heart of DC and within walking distance of everything.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 4, 2013

We stayed two nights with our family (including several adults and children) in two rooms at the hotel and enjoyed very much the easy check in and room standards the staff worked very hard to maintain. The check-in was handled professionally and very promptly. The rooms were impeccable (very clean and comfortable throughout our stay). The only drawback was the restaurant downstairs. If you have several hours ahead of you and NOTHING to do in vibrant DC, then you won't mind waiting several minutes to be seated (although the restaurant is almost empty), another few minutes before the waiter bothers to bring the menus, and at least 20 minutes to get cereal and milk. You will be lucky if they have cocoa for chocolate or brown sugar. Adults (coffee) have priority over children here. Eggs and pancakes also take at least 25 minutes. Don't bother following up or suggesting you are in a hurry, the staff is making you a favor by being there. The check will take at least 10 minutes when the restaurant has 2 other tables busy.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this review, July 22, 2013
Dear Evelynegomis,

Thank you for taking your time to respond on Trip Advisor. Your feed back is much appreciated. I am glad you enjoyed your stay despite the fact that your experience in the Restaurant was not up to standards. The Restaurant is operated by a third party Operator and I will pass on your comments to them. They do work closely with the Hotel to improve on their operations and will appreciate your feedback. Thank you again and we hope to see you in the future.

Peter Yeung
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chatham, NJU
Level Contributor
4 reviews
5 of 5 stars Reviewed July 3, 2013

Outstanding service from front desk, doormen, and concierge. Everyone was very friendly and helpful. Hotel is in a great location, between two Metro stops, and on the edge of Georgetown with all its' great shops and restaurants. Large rooms, clean and well appointed.

Green Features: Can chose to not have maid service and are rewarded with hotel points or $5.00 gift card.
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed July 2, 2013

I recently stayed at the Westin Georgetown for my anniversary this past weekend and it was a very pleasant experience from the time I walked in the door. James, the front desk attendant made me feel more then welcome to be staying at the Westin Georgetown. Although the room I reserved was not available for early check-in, I was given options on what I could do until that time. I was offered a different room, which I declined but I did accept the access to the pool area until my room was ready. Also to further accommodate me for my anniversary James offered me a upgrade to a suite, which I accepted. Lana(not sure her position) also made sure that a plate of fine chesses, fruit and a handwritten anniversary card was sent up to my room. Thank you James, Lana and the rest of the Westin Georgetown staff for making my anniversary a wonder experience. Russ Carter

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this review, July 22, 2013
Dear Russ C.,

Your review on Trip Advisor is much appreciated. I often say that a Hotel is not the Brick and Walls but the people that work in them. I am so please to here that James and Lana made a big impact on your stay. They do a great job and we get many positive comments about them from all our Guests. Thank you again and we hope to see youbach soon.

Peter Yeung
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
127 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 29, 2013

Held my training meeting here. From the moment I booked I felt special. Received an email a week before I arrived asking how to serve me better . The doorman was very friendly and helpful as was the guy at the check in desk. This feels more like a 5 star hotel. Rooms are modern, clean and the beds are best anywhere.our meeting was excellent, everyone on catering staff was so helpful especially micheala.

Room Tip: It can be a long walk to your room as elevators are located at one end of hallway so ask to be close...
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Green Features: You can make a green choice here and earn points for doing so. A key card operates light and cooling
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Georgetown, Washington D.C.

Address: 2350 M Street NW, Washington DC, DC 20037
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Green Hotel in Washington DC
#19 Luxury Hotel in Washington DC
#26 Family Hotel in Washington DC
#30 Business Hotel in Washington DC
#30 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Official Description (provided by the hotel):
Feel Better when you leave than when you arrived! A short walk or subway ride to The White House, Georgetown's shops and restaurants, the Kennedy Center, and Dupont Circle. The Westin Georgetown, Washington D.C. Is a refreshing choice for travel! ... more   less 
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin

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