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“Great Service” 5 of 5 stars
Review of The Westin Georgetown, Washington D.C.

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The Westin Georgetown, Washington D.C.
4.0 of 5 Hotel   |   2350 M Street NW, Washington DC, DC 20037 (Foggy Bottom - GWU - West End)   |  
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Ranked #33 of 135 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Fairfield, Connecticut
2 reviews
“Great Service”
5 of 5 stars Reviewed March 11, 2013

Stayed here for a special event weekend with friends. Check-in staff was wonderful, quick and efficient. Especially helpful dealing with our somewhat unusual circumstances of booking multiple rooms for stays of differenet durations, and accommodating early check-ins.

The facilities are great - spacious rooms and bathrooms, nice workout facility, common areas are well-kept.

Location on M Street a few blocks from the heart of Georgetown is super convenient.

Overall fantastice experience!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,114 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Oakmont, Pennsylvania
Level Contributor
174 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed March 11, 2013

We chose the Westin because it is very near our daughter's apartment in this quiet residential/business neighborhood, just a stone's throw from busy Georgetown. We also picked it because we got a good AAA rate which included parking (normally costs $45 per night). Our room was spacious (compared to New York City) with flat screen tv, well stocked mini bar and comfortable bedding. The bathroom was huge with a walk in shower, plus a bathtub. Our main complaint was that there was no nightlight in the bathroom and that the two upholstered chairs were very dirty, especially the arm rests. The check in service was very efficient; the staff was cordial and helpful. The doorman and bell staff were particularly helpful; they were there to serve the guests. There is a fitness center and pool which we did not visit and a bar and restaurant. Georgetown is just a quick walk away; the main DC attractions about a 15-20 minute walk.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Belgrade, Serbia
1 review
3 of 5 stars Reviewed March 10, 2013

Westin Georgetown is good hotel, rooms are really nice.
Staff is really pleasant, especially two associates who I met there, were really nice and helpful in giving us every information: Amadou and Denny.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter Y, Manager at The Westin Georgetown, Washington D.C., responded to this review, March 13, 2013
Dear Ana B.,
Thank you for taking the time to give us your great feedback on trip Advisor. Sounds like you had a great time. I will pass your comments to our staff. If there is anything more we can do in the future to improve your stay, please let us know.

Take care,

Peter Yeung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eau Claire
2 reviews
5 of 5 stars Reviewed March 2, 2013

I traveled from Hawaii for business and to attend the National Prayer breakfast. I am a loyal Starwood client and have stayed at their properties around the world, thus I love taking the time to highlight exceptional properties. The staff was extraordinary! I was received with a hand-written "welcome" card from the Stay Ambassador, Sloane and received much appreciated insight and assistance from Solomon from the Valet Team, always had a cab waiting for my departures and hectic schedule. James the day manager and Aldo the night agent met every request and dealt with every concern in an expeditious, professional manner. This is a very functional, well-maintained property located in the heart of Georgetown. Excellent choice!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed February 28, 2013

Stayed at the Westin Georgetown for two nights this week. Immediately upon entering the hotel, its clean, fresh environment was immediately noticed. Check-in was a breeze with a very polite and knowledgable staff. The room was quite large for being in DC and very modern. The bathroom was huge with a separate bathtub and rainfall shower. The separate toilet closet was nice as well. As usually the Westin bed was extremely comfortable with fresh quality linens and a very comfortable mattress. There was adequate workspace at the desk. My only complaints were minor and involved the room itself. The hotel charges between $9.95-$12.95 for wi-fi or Ethernet per day. I find it ridiculous that hotels still charge for wi-fi. I paid the $12.95 per day for the "faster" wi-fi and it was incredibly slow my entire stay. So slow that I think dial up would have been quicker. It took over a minute for some pages to load. Not worth even 99 cents. The ethernet connection was much faster and on par with what high speed internet should be. One other minor complaint is there are no plugs near the nightstands or bed. I like to keep my phone near the bed at night charging, and that was not possible. Other than those two minor issues, this Westin was extremely clean and well maintained and offered a high quality hotel experience. Plus the location was superb - blocks from the metro and lots to walk to.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC metropolitan area
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 28, 2013

Westin Georgetowm is a great hotel in DC that is in the Georgetown area. First question I would ask most potential guests is why are you going to Georgetown. It is a great hotel but due to the residents of Georgetown 40+ years ago decision to not allow Metro to go through the town, it is now isolated from the rest of DC.
Great if you want luxury, an upscale feeling and do not care about price. Leave it as your third choice and look at all the other hotels chains are.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
5 of 5 stars Reviewed February 28, 2013

In DC for a friend's birthday. The staff was great and the room tremendous. It appears that they recently remodeled the bathrooms and did a great job doing so. I spend a lot of time in hotels for work dealing with their construction and I can say that the room and bathroom were top notch. In addition, the location is centralized to hit any of the local hot spots.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about The Westin Georgetown, Washington D.C.

Address: 2350 M Street NW, Washington DC, DC 20037
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Green Hotel in Washington DC
#20 Luxury Hotel in Washington DC
#27 Family Hotel in Washington DC
#30 Romantic Hotel in Washington DC
#30 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Official Description (provided by the hotel):
Feel Better when you leave than when you arrived! A short walk or subway ride to The White House, Georgetown's shops and restaurants, the Kennedy Center, and Dupont Circle. The Westin Georgetown, Washington D.C. Is a refreshing choice for travel! ... more   less 
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin

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