Stayed one night-college visits. Beautiful city hotel. Valet parking was ideal. Clean, green (heat only comes on when your room key is inserted on the thermostat), very comfy beds! Front desk very knowledgeable about the area. They called a cab for us to take us to American U. Later we walked back from GWU. Great location with plenty of restaurants in walking distance. Bar was nice, not typical food selections for late night. Wish they would have had a better "pub" selection for snacks. Would stay again.

First off….WOW! What an incredible night I had at The Westin Georgetown. I can’t thank The Westin Georgetown enough for their wonderful hospitality they gave me for my early birthday celebration! A week prior to my arrival, I received an email from my own personal liaison at the hotel (first time that has ever happened to me!?!) letting me know that she was devoted solely to addressing my needs and was available before, during, and after my stay to assist with any requests. That commitment to service showed throughout the stay.

Upon arrival, my boyfriend and I were amazed of how beautiful the hotel looked. The front desk was very friendly and check-in was a breeze. Best part, check-out was even easier! The lobby was luxurious and not overly busy or noisy.

When we went upstairs, we were shocked by the room! My early birthday celebration was greeted with a handwritten note, chocolate chip cookies that had “Happy Birthday” written across them, and two very nice bottles of waters on the glass coffee table. I had tears in my eyes when I came in the door!

We stayed in the Studio Suite, which was more than nice for one night! The Studio Suite is perfect for a couple or a business traveler seeking extra space. It has an open layout and you can enjoy a peaceful view of the courtyard through the floor-to-ceiling window, which still features a dark curtain when sleeping, while relaxing in the suite’s sitting area with large armchairs, a loveseat, and a glass coffee table that make a comfy setting for watching the flat screen TV (boyfriend enjoyed). The room is very tastefully decorated and features beautiful landscape photographs of Georgetown!

We had unbelievably restful night in the Westin’s Heavenly Bed featuring clean sheets, down blankets, and fluffy pillows which I L-O-V-E-D! The room and floor were very, very quiet.

The spa-like bathroom includes a glass-enclosed rain shower with multiple heads, a HUGE separate soaking tub (I truly wish I tried the tub but we only stayed one night and didn’t have time), wonderful smelling shampoo and conditioner (I kept smelling my boyfriend’s hair after he used the shampoo), and a large bathrobe that provide the finishing touches to a refreshing bathing ritual (embarrassing to say that I have a bathing ritual) that melts tight muscles.

Overall, I had an incredible time! I highly recommend the Westin Georgetown and would stay there again in a heartbeat. Thank you to The Westin Georgetown for your unbelievable hospitality! You really made me feel special celebrating my early birthday celebration.

I stayed at the Westin as part of a conference I was attending. Apparently it was restaurant week and rather than catering to the needs of weary business travelers, the hotel suspended its regular menus, forcing everyone to order from a pretentious and unsatisfying Prix Fixe menu. Despite a recent renovation, there are no accessible outlets near the bed, making charging cell phones used as alarm clocks impossible. The energy saving light system in my room was faulty but after a long day of conferences, I chose to walk around in a half dark room rather than deal with maintenance. All in all, they've lost sight of what business travelers need for a comfortable and convenient stay.

The hotel is in pristine shape, which it would have to be to survive in this neighborhood. Room was comfortable, but the thermostat just makes it look like you have control - you can't get the room cooler that 72 no matter how long you leave the AC on.

Biggest fail was front desk - I arrive at 3 and was told my room wasn't ready. OK - it happens. I waited in the lobby for about a half hour (there aren't many places in this hotel to gather or to work/wait) and saw 6 people check in and get rooms. There was a shift change and so I approached the new team and asked if there was progress on my room - they had no idea why I was told I had to wait. They got me a room right away.

The bell staff, the room service staff were both great.