Staff are really friendly, whilst booking in I turn round to find my children deep in conversation with one of the porters. Aldo on the desk was helping me plan the rest of my trip so it was a nice pleasant change for staff to make time for you.
The rooms are comfortable and cosy but the downside is that the music in the corridor plays all night and I could hear it all night! Not a very restful sleep
The hotel is in a very nice area and felt a relaxing place to stay