The room I stayed in was unbearably hot. The thermostat is not accessible and no one is there to help you at night. The person staying in my room arrived at 11:30 pm, and was sitting down, standing up, leaving the room, beeping the code to get back in the room, slamming doors, receiving loud text messages, and constantly opening zippered bag literally all night until I left at 8 am. The next day I told the staff and they said 'well, no one else reported it.' and they refused me all refunds. I booked a dirt cheap Best Western room the next night and it felt like paradise.
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