We are 60-year-old self-funded retirees with lots of pleasure and business travel experience in many parts of the world. We have high, but not unreasonable expectation of hotels and, more importantly, we always try to match our expectations with what we believe we purchased. Our most important criteria for selecting a hotel are cleanliness and location. For this hotel, we booked a room with one queen size bed and got a larger room.
The hotel is very modern, our room was a good size without being huge, the restaurant service and food is good, as is the bar, and the hotel has a good quite spot. For those who like to save money, the room has a microwave and there's a lobby store that sells microwave-meals and cold drinks, etc. Also, 75 meters up the road is a huge Harris Tweeter supermarket that sells everything including prepared meals, so eating cheap shouldn't be a problem, if that's your preference.
The coin operated guest laundry proved bonus for us, as we arrived in DC four weeks into a six-week vacation, so clothes became a problem. The Lobby Desk happily provided change, which was useful. The complimentary Wi-Fi was surprisingly quick, for hotel networks.
The test of hotel service is when things go wrong, and they did go wrong for us. Our first room was on the top floor, and during the night we were woken by a repeated loud noise. We don't know the source of the noise, only that it made sleep impossible. Working with hotel management and the lobby staff, we were able to quickly arrange another room, down on the 10th floor. While having to change rooms at any stage of a vacation is a real pain, it was made better by good service from all levels of hotel staff. There were lots of business travellers staying when we were there.
While this hotel isn't walking distance from the centre of the city, with the Noma-Gallaudet University Metro station, which is situated only a few stops from Metro Centre; located three (3) minutes walk from the lobby door, getting around DC isn't a problem. I'd recommend you do what we did and get SmarTrip cards from the station. This makes using the DC Metro very easy. The Metro staff we encountered in DC where very helpful and they lead us through the process.
Bottom line, this is an excellent hotel, the service was very, very good, the hotel facilities are very good, it's in a good position and we'd stay again anytime. This would be an excellent hotel for business travellers.
- Official Description (provided by the hotel):
- Located in Downtown Washington, DC, the new 13-story Hilton Garden Inn Washington DC/U.S. Capitol is in a prime location just one metro rail stop from Union Station - the transportation hub of our nation's capital and home to Amtrak. We are located just one block from the New York Ave/Florida Ave/Gallaudet University red line metro station. Guest rooms at the Hilton Garden Inn Washington DC/U.S. Capitol showcase a modern décor, which include the cutting-edge Garden Sleep System®, which features bedding of 100% New Zealand virgin wool, a mattress that adjusts to the contours of your body, and a dial that can adjust the firmness of your mattress. Your guest room at our Capitol Hill hotel also features complimentary high-speed internet access - both wired and wireless, a high-definition LCD television, a Herman Miller ergonomic chair and a modern work desk. For our in-room dining, take advantage of room service from our exclusive in-house restaurant, Todd Gray Watershed, featuring fresh eastern seaboard seafood offerings such as new England Clam Chowder, po boys with oysters from Virginia, and lobster rolls from Maine. ... more less
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- Also Known As:
- Hilton Garden Inn Washington Dc/Us Capitol Hotel Washington Dc