“Great stay near Union Station and Red Line Metro, clean, affordable and comfortable”
This hotel was great. It is about six blocks behind Union Station, so if you have an early train to catch the location is perfect. Ten minute walk or two minutes by cab. The Red Line Metro is right behind it, the first stop after Union Station. The hotel itself is very clean and modern, with a small but perfectly accommodating lobby. The staff were very friendly and prompt. I have to say that among front desk staffs, this was one of the best. Good humored and helpful. I was with my teenaged son (who has autism) and they could not have been nicer.
When we checked in we were given a pretty impressive list of opportunities to eat and drink and swim and exercise as guests of the hotel. They offer receptions with food and beverages, and generally try to keep the guests amused. We didn't attend any but wish that we could have.
The room did not appear to be an upgrade, so I think that I am discussing a pretty standard accommodation. It was quite quiet and clean and had what we needed. It was not huge, but we had plenty of space. There was a large very modern (and unfortunately uncomfortable) chair, an ottoman, a desk, flat screen TV, dedicated bed reading lights (nice touch, especially with outlets next to them for charging the phones.) So many places don't have enough outlets but this did. The wifi worked well and was free because of frequent Hilton stays. The bed was clean and comfortable with some system for adjusting it that we did not try. It was fine as is. A good night's sleep. Included breakfast was good.
I was especially grateful for the small fridge and microwave. The hotel is adjacent to a very nice Harris-Teeter grocery store, which was beautifully stocked with many prepared and other foods. Because of my son's quirky palate and social issues, it is easier to avoid crowded and noisy restaurants, so this was an unexpected bonus. If you have a family or just don't want to dine alone in a restaurant, this grocery store was a terrific option for healthful and/or convenient meals. We even were able to get what we needed for a picnic on the train, so did not have to have a microwaved hot dog or juggle a fast food package from the station. We saved money and had a fantastic train meal that made the other passengers envious, thanks to the fridge, microwave and location of the hotel. Well done. There is also a CVS across the street and several restaurants within a minute or two, so it is hard to lack for anything.
We needed some cabs and if you give them a bit of notice (10-15 minutes) one will be waiting for you. The front desk clerk even escorted us out to make sure no one took the cab ordered for us!
Although I stay in a lot of Hiltons I think this may have been my first time in a Garden Inn. It won't be my last. I have stayed in most hotels in DC by now (or at least it seems that way) and while this was not the fanciest or most prestigious, it was entirely comfortable, low-key, clean, well-situated, and did not nickel and dime you to death for every little amenity. It makes me crazy to stay at a luxury hotel blocks from this one and pay $15/night for the internet, or be forced to use the in-house room service at ripoff rates if all I want is a light meal and some privacy. This was so convenient to the Metro and train station that the entire city was at your fingertips. New go-to hotel for DC. And did I mention that the rate was half of what I usually pay for DC hotels? For the price, it was a real treat.
We asked for a room with no adjacent/shared door so it would be quieter.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 21, 2013
Thank you so much for taking the time to write so many wonderful things about the hotel. It sounds as though you put a lot of time and effort into it which means we really must have had a positive impact on your experience here in D.C. We really hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.