The food was average, nothing special, but it is let down by the staff, or the staff member that we had any way! She was friendly enough to start with and not to long but that was it, fortunately we ordered straight away because we were hungry after our first drinks we did not see her again. I was starting to get used to staff getting the kids refills without asking but not here!! I finished my beer and tried to get her attention for another, no joy!!!! Our food came, no silverware, we had to stop another staff member twice to ask for silverware about 5 or ten minutes later finally silverware and I got to ask for that beer! Well after sometime I got her attention and asked again about my beer and was told they had run out, so more time passed and again they had run out! I ordered another type giving her at least two options and just as I was finishing my meal,,,, hooray a beer finally shows up, at no time did she refill any one else's drink!! Then we had asked for a box because my son had not finished all of his meal, guess what??? Out of them too!!! I heard someone else getting told that they were out of mac and cheese, What The???? I was starting to think we were lucky we got anything at all!!!! Another table got up and left while we were there because they did not get served at all!!! Correct me if I am wrong but this is a franchise??? The owners should seriously take action on this one before I repairable damage is done to the brand!!! Steer clear!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.