My wife and I have always taken a Grayline tour but we were not happy this time when booking with Gray line DC that they wouldn't have a seat for us when we were leaving for a night tour. There was also confusion when leaving Arlington Cemetary cramming our group with other groups getting on trams. Much confusion again when our bus driver said that he would meet us at entrance of the visitor center when we were done. He wasn't there, leaving one of our group to go and find him. BAD service this time
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