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Duo Housing: Traveler Reviews

1223 11th St NW, Washington DC, DC 20001 (Mount Vernon Square)
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Duo Housing
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38 reviews from our community

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Middlesbrough, United Kingdom
Senior Contributor
46 reviews 46 reviews
40 hotel reviews
Reviews in 35 cities Reviews in 35 cities
23 helpful votes 23 helpful votes
“Give me a sign”
4 of 5 stars Reviewed December 22, 2012 via mobile

Having stayed in the Duo Hostel in Los Angeles I was somewhat hoping for the same atmosphere. In LA I was warmly greeted by a young guy saying "Welcome Home" which was lovely.

Upon finding the hostel I rang the bell and waited, and waited and then finally got in when someone else exited. I walked in and was greeted by a room of foot wear, a lingering odour and a reception similar to that of a doctors clinic, it had a glass screen shielding the RA from the public until the laws of the land had been laid out. (I heard them be called an RA repeatedly - basically the staff. The only meaning for RA I could think of was 'Residential Assistant'.)

The welcome at Duo Washington was somewhat different. The RA was robotic in their delivery of the welcoming which never contained the warm sentiment heard in LA. The rules are similar in both hostels but in LA they had them listed on the wall and asked you to read them, then jokingly asked what is number whatever rule. This was a nice way to introduce the rules rather than the plastic covered sheet slipped out from under the glass division.

I passed the first hurdle and was allowed through the second door, after removing my foot wear. Once through I then had to electronic sign to agree with the rules and enter my passport number.

A short whistle stop tour of the first floor was all that was delivered, it included the obvious tv room which you enter, the linen closet for dirty towels and bedding, the bathroom, patio area and a luggage storage area which was just the common area where the RA sits. Also in this area was a water fountain that provided cold filtered water, occasionally. Throughout the day it (the water fountain) would just cease working for no apparent reason. It was more frustrating at night as you wanted a drink for the side of your bed.

Anyway as I couldn't check in for four more hours I had time to kill. As my fight had me up at 3am I thought I would lounge around, during this time I met the manager. I think his name was Mark possibly.

He laid on the sofa and began chatting about my trip and his hostel. He said that he lives there and that's why it's so good. During my stay I heard him at his best. He questioned me about Duo LA and I admitted it wasn't that clean but the atmosphere was nice. He then began referring to us (anyone staying there) as kids, "you kids will like this bar, you kids should do this, these kids done this". I found it somewhat frustrating being referred to as a kid, he then began telling me about party hostels and how his isn't one of these. IT DEFINITELY WAS NOT A PARTY HOSTEL.

He told me about these Aussie kids that went out and got drunk during the summer and one had to be carried in. Anyway he went on to tell me that they made him sleep on the patio as it was a $250 automatic fine if he threw up in his bed. Firstly he said he didn't want people "puking" in his beds and this is understandable, it's neither pleasant for other guests in the room or for the staff but should the person want to sleep in a bed they paid for and then pay any penalty incurred then let them. I do not think that it's fair to play father to person who is old enough to drink in the USA (21) and tell them they can't sleep in their bed. The manager said that there was puke on the patio the next morning. If I had woke up in the middle of the night outside then I probably would of threw up there too rather than go in side. He also said he questions people over 30 staying in hostels and we had a 65+ guy in our dorm who took great interest in thr females in our dorm, or so his intently watching of them whilst they bend over would suggest. Anyway enough on that subject and back to the hostel and my experience.

I waited and waited for check in and noticed people coming in and been shown around and to their room and I was still waiting, eventually I asked and was shown to my room. It was a large space that was cramped by filing cabinets that were to be used as lockers. I thought it was a clever idea however the quantity of them out weighed the requirement and taking up valuable space that could be used for people's larger bags. The mattress on my bed was very uncomfortable and the pillow was paper thin therefore I swapped them both with ones from free beds. You may ask why not just move beds, there was a few bottom bunks free, however the RA's do room checks throughout the night, yes room checks, they come in with a torch or when the lights are on and make sure the beds that have been assigned are being used and the free beds are not taken up. This meant that we people who often get top bunks can't move to a lower bunk without consent. If you book as a group then you can swap amongst yourself but that's it. Also the manager dislikes group bookings from what I overheard so that'll set you off on a bad footing with him.

My linen on my bed was bleach stained and marked, it smelled clean but was just tired looking. The room was fine except for the timer for the lights. They would regularly go off and you had to clamber from your bunk and go and switch them on again. It was a good idea for bathrooms but in bedrooms - no. Simply because they are there, I imagine to save energy, however it had a different effect. People would turn the light timer fully and then leave not switching off the lights for fear of breaking them I would think. Therefore it wasn't practical as most people know to turn off lights when leaving a room.

Now for the rest of the hostel. It was very clean in my opinion, one of the cleanest I have visited. I would highlight that occasionally under the beds should be vacuumed as I can 100% testify that after retrieving a coat from under there it was dusty. The beds are also in need of some care, bolts tightening and oiled as they are very squeaky.

The kitchen was located on the top floor with two free to use computers. The kitchen had most things you would need and I didn't encounter a moment where I thought they needed something. Also on this floor was a washroom with a shower that was out of order but I think that was to contain any washing to the first floor. A roof terrace was also on the top floor but you couldn't smoke there. I think this was silly as it meant going all the way down to smoke. I only seen one person ever out there as it was winter.

Second floor I didn't explore expect to see if there was another washroom from the looks of it.

Now over all, I didn't get the tour in seen others subject to. I say subject to as it was painful to watch people being led, basically by the hand around the hostel. As a seasoned hosteller I would have not wanted the tour anyway. The check in process is one of the longest I have ever encountered (maybe the longest actually) a friend and I watched and laughed about how robotic the delivery was to the newcomers. All in all the check in lasts about 20mins including rules, signing and tour. Totally unneeded. A quick kitchen and computer on the top floor (no smoking on that roof terrace) rooms and a single washroom on second floor, first floor is common tv area with lockers, dirty linen closet, iron, sign-able map and showers along with a patio (the only place you can smoke) and finally we have no laundry there is one on the corner of the street.



The rules..... My word, they are everywhere. I think a tree has been cut down to supply them. They ranged from no illegal drugs, noise, cleaning, blocking toilets, washing dishes, sleeping in assigned bed, check out procedures, alcohol rules 10pm sharp cut off for alcohol (sharp means literally on the dot). Be warned that if you break these rules it says they will charge you, and I don't think that the manager would have a second thought slamming you with a nights rent for not washing dishes. In my opinion he (manager) is a strange character, I over heard him talk about the owner and his lack of care or similar to the businesses in DC and LA. Worse of all when a large group of seven arrived to be checked in he said "if there is any trouble let me know, it would make my day, make my day". Now he will probably read this and refute this but I swear under oath on this. He also admitted to not having done hostels himself.

In conclusion, the hostel is very clean and I appreciated this, staff work hard but are almost robotic in delivery as they say the same thing daily and I don't think they are allowed to move from the set delivery. Breakfast is basic but does the job. Sunday it's a free dinner and it was a good meal with lots available.

Showers are good but can run out of hot water at 9am which happened me, they need a commercial water heater as for the price it shouldn't happen every day. There is a lack of actual toilets, possibly only four for guys and the same for girls. The shoes policy is strange but it keeps carpets clean as does the plastic covered sections to walk on, which might need a wipe with a damp cloth to sanitise occasionally. The hostel had lockers which were clever but had too many in the basement room. The security was good though I suspect the entry codes have not been changed in a while as the numbers buttons are wore that are used for entry. As for the manager, and this is not a personal thing, I think it's bad that he lives in as he see it as his home (which he will admit) and therefore he wants his rules followed to the letter. I think the alcohol policy is a little strict and maybe should be extended to 11pm providing noise levels are not excessive. I personally wasn't keen on the hostel as I often felt like I was staying I'm someone's house and was worried I would annoy them. I didn't feel comfortable relaxing there unlike LA. Now it's clean which is great and it is in a good location but there is very little atmosphere as it's so strict. Final note, lots of stairs so not suitable for anyone that doesn't work well with stays.

Stayed December 2012, traveled solo
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Ask adamirish about Duo Housing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Good place to stay, rules unnecessary”
4 of 5 stars Reviewed December 10, 2012

Good place to stay for a couple of days, travellers were friendly and talkative. Location is good. Close to walk to/take short bus to all big attractions, restaurants, theatres, union station.
Clean inside but doubt its due to the no-shoe policy and no eating in the rooms. How much mess do shoes really generate!!? Plus, I saw people eating and drinking in the rooms anyway so how can you police it!? Plus, travellers don't only travel with one pair of shoes, so people can easily put another pair on inside!!
Showers were good and free towels to use.
Would stay again but try not to scare everyone with the rooms and it will be a nicer experience for all.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Robboshef about Duo Housing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
1 review
1 helpful vote 1 helpful vote
“Great hostel, very clean, strict rules and inconsistent staff.”
4 of 5 stars Reviewed November 6, 2012

Although not a frequenter of hostels, I was pleasantly surprised by Duo Housing. The house is very clean, due to the stringent rules about shoes and food. The rules in place are necessary and appreciated, but don't break any of them. We accidentally entered the kitchen during the Sunday dinner and got yelled at by the owner/manager.

We stayed on bunk beds in a 12-person co-ed room. There are four rooms, all co-ed, and the hostel can house 58 people. Duo provides linens and towels and free breakfasts every morning. The pancakes and coffee are mediocre, but the Sunday night dinner was very good and had a large variety of options. The location is about a 20 minute walk from the edge of the Mall and 5 minutes from the Mt. Vernon Sq metro stop. It's pretty convenient but not close enough to come and go very often throughout the day.

Security seemed fine. I felt comfortable leaving my luggage there during the day, even after checking out. Bring a lock to put your valuables away -- the lockers are big enough for a few laptops and documents. Our main complaint was the staff. The woman who checked us in and gave us a tour was very welcoming and nice. But the rest of the staff were awkward and did not go out of their way to be social. The owner/manager was curt and seemed very strict about his rules. Just don't cross him, and you'll have a very pleasant stay.

Room Tip: All rooms are the same. No control of top or bottom bunk, but required to sleep in your assigned bun...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Emily E about Duo Housing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, Rio de Janeiro, Brazil
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great place, spotless clean and the best people!!”
5 of 5 stars Reviewed October 23, 2012

I loved staying in this place!! Free wi-fi, spotless clean, dedicated staff who actually care and interact with you, and the manager Mark is a lovely guy.
The place is homey, cozy, no shoes allowed int he house, great balconies, and just the best vibe. People actually interact with each other, unlike the big hostels where everyone is just checking their i-pads and i-phones all the time. I stayed 4 nights in a mixed dorm with 12 people and I loved every minute of it. I would go stay there again for sure!

Thanks for everything guys and keep up the good work.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Viviane P about Duo Housing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Clean hostel, good location but strict rules can spoil the fun a little!”
4 of 5 stars Reviewed August 28, 2012

Nice and clean hostel in a good location. Fairly good value for money although a bit more expensive than the other hostels we’ve stayed in.

The house rules were a bit much, we had been travelling for 18 hours so we just wanted to shower/sleep/eat once we arrived but were given a very thorough tour and talk through of the rules which took about 20 minutes…not a big deal but felt a bit regimented! However, the rules were appreciated as it did make the hostel the cleanest out of all the others. It did slightly rain on our parade though as we couldn’t drink after 10pm or listen to music and the lights were switched off in the dorms at 11pm. I understand why and we weren’t there for a massive party trip anyway but it did make us feel a bit like naughty school children rather than grown adults…..but we were made aware of the rules from the start and we understood they were in place for a reason.

No shoe policy was quite quirky, although it meant the reception area when you first entered was very smelly!! Kind of defeated the whole notion of cleanliness when the first place you enter smells of feet! However, it was a good rule to have to keep the place cleaner.

Free BBQ when we arrived was a lovely touch! Food was great and the staff were really friendly and helpful. Free breakfast of pancakes which was nice! Roof terraces are nice too although it rained during the BBQ so we didn't really get to enjoy them as much as we had hoped!

Location was really good, easy to get to all the attractions, the staff will recommend which buses to get to and also give you tips on where to go. All the museums are free in DC which is GREAT! Thank you Mr Smithsonian! DC is a gorgeous town – spend the day exploring all the famous sites and also the American History Museum (so much to see here, give yourself at least 3 or 4 hours to explore it)

Atmosphere – not the most friendly hostel we’ve been to in terms of socializing amongst guests and DC isnt really a party town so it’s very chilled out. The communal areas aren’t huge and rules are pretty strict about where you can eat or drink especially after 10pm so it would probably get a bit boring if you stayed there for too long as your only option would be to go out or go to sleep…..

Cleanliness – Very clean hostel. The beds were very comfy and they give you proper duvets which was a nice touch after sleeping under sheets for a week in other hostels! Showers were good, didn’t have any issues with waiting even though there were only 6 for females in the whole place. Rooms were quite cramped, no single sex dorms which wasn’t ideal but we were lucky not to have any odd bods in our room. Plenty of room in the shower room to get ready though with plug sockets etc.

Free WiFi is always a bonus! The TV in the front room had a great choice of things to watch on demand if you wanted to chill out although it was always busy so rarely had any choice on what to watch...but that's to be expected really.

Few dodgy characters knocking around the place which did make me feel a little uneasy – two guys in particular were not very nice to be around. I feel I have to mention the 1 guy who had SERIOUS personal hygiene issues (everyone in the hostel knew about him and he had the power to stink out a whole corridor!) – luckily he wasn’t in our dorm but I really do think the hostel has an obligation to remove people like this from shared dorms. I know the staff did talk to him about this but I really couldn’t have stayed in a room with him. Heard a few awful stories about his late night activities too which I just think it completely unacceptable in a hostel where you have to take your shoes off at the door to kept he place clean….double standards when you have a stinky person roaming the halls…personal rant there! Isolated incident I’m sure….

Overall, I would recommend this place. It was clean, comfortable, good location, good facilities…just a few little things worth noting like the lights out/ no alcohol rule and no single sex dorms. Also, Emma and Mark were really nice members of staff who were helpful and informative regarding the local area/directions etc.

Room Tip: No single sex dorms - be prepared to share with 12 other people in each room. We thought we had sign...
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Duo Housing

Also Known As:
Duo Housing Hotel Washington Dc
Duo Housing Hotel
Address: 1223 11th St NW, Washington DC, DC 20001
Region: United States > District of Columbia > Washington DC > Mount Vernon Square , Upper Northwest
Amenities:
Free High-Speed Internet
Hotel Style:
Ranked #4 of 20 Specialty lodging in Washington DC
Price Range: $
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