My valid reservation wasn't honored--they'd just given my room to someone else even though it was confirmed and paid for--and neither the hotel or Motel 6 central reservations did a damn thing about it. Both the hotel and Motel 6 agreed my reservation was 100% valid. I had to walk 2 miles through an industrial part of Washington after midnight in order to find another hotel. They wouldn't even provide a taxicab. The front desk person was clueless about why they'd given away my room--it had clearly happened on the previous shift, and that clerk hadn't bothered to tell him that he might have to turn away people with valid bookings. He did absolutely nothing to help me find an alternate hotel other than one Motel 6 that was 7 miles away, which would have put me out of pocket $50 or more for cab fares. The Motel 6 central reservations people were totally useless, as all of the people with authority to help people with reservations problems at night had gone home by 5 pm.
If you want to book here because of the low prices, make sure you show up early in the day.
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- Also Known As:
- Motel 6 Washington Dc/ Hotel Washington Dc