Stayed here for 1 night. The customer service was top notch. Everyone was attentive from the doorman, the bellhop, the valet. Room was very nicely decorated. As noted by others, yes the rooms are a bit snug. But that wasn't a problem at all. We did notice the bathroom was quite interesting. The room we were put in had a 2 double beds, which we didn't mind. However, when you look at the layout of the room --- not sure if all the rooms are like this one, but the bathroom and the shower stall is part of the room. Don't get me wrong, the bathroom was awesome, very nice, shower was GREAT. However, there's no wall that seperates the bathroom from the main room, but a glazed glass wall. In essence it's the shower that buffers the bathroom from the main room. In case you're wondering -- yes you can see the silhouette of the person showering, no you can't make out the details, but yes... if one stairs closely enough, they could start to imagine. Funny, the person before placed the chair in the room in front of that glass wall, in the place where the person would normally be standing showering. Also to note, the bathroom door -- it was a suspended sliding door, and yes there is a considerable gap, and yes you could see thru to see the person on the toilet. All in all again I must emphasize the bathroom is amazing and quite spacious. They did a great job using the space efficiently. Surprisingly it should also be noted the rooms were quite, I could not hear the party upstairs or the people in the rooms around us.
The only problem we had was when we tried dialing the concierge, front desk for some room service on a Saturday night -- shockingly nobody picked up. We called 3 times within a span of 5 min and nobody picked up. It was Saturday night and there were long lines in the lobby to go up to the roof top. We assumed they were busy with that. But the other time we called (during a non-rooftop terrace busy time), they picked up right away and came within minutes.
Overall this is a very nice hotel. Expensive, but then you'd expect it to be this nice. Overall they did a nice job on redecorating the rooms. If you can get past the lack of top notch service when it's party time on the rooftop and you can deal with how the bathroom is designed, this is an experience to be had.
- Official Description (provided by the hotel):
- Welcome to W Washington DC, a hotel beyond expectations. Next to the White House, the most powerful suits - pinstripes and black lace-rendezvous at W Washington DC, where Italian Renaissance meets modern cool. With commanding rooftop views of major landmarks, W-Gate is all about stately indulgence. ... more less
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- Also Known As:
- w Washington Dc Hotel Washington Dc
- w Hotels Washington Dc