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“We Loved It” 5 of 5 stars
Review of W Washington DC

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W Washington DC
4.0 of 5 Hotel   |   515 15th Street NW, Washington DC, DC 20004 (Upper Northwest)   |  
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Ranked #86 of 131 Hotels in Washington DC
Oakland CA
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“We Loved It”
5 of 5 stars Reviewed August 14, 2013

While I will agree with the reviewer who said the halls are dark (ours was very dark), the rooms were light and airy and very comfortable. Every one of the staff we dealt with from bellhops, to doormen, to front counter and concierge gave us excellent service. We didn't have any room service, so I can't speak to that. The location was fabulous! We weren't in town all that long, but the proximity to the White House made it fun because we were able to "drop by" there several times. We could walk to all the monuments and even to the Capitol. I had one wrong charge on my bill and it was taken care of quickly.

I made sure ahead of time that we were nowhere near the disco and we had no noise troubles at all. They accommodated all of my requests.

Room Tip: Ask for a lower floor to avoid the noise of the disco.
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, September 3, 2013
Hello GinOaklandCA,

Thank you for your review. We are so happy you were able to enjoy our location with only a short walk to many major landmarks. We take pride in the service we provide our guests and will be sending your review to our General Manager to share with our Hotel staff. We hope to welcome you back soon and please let us know Whatever/Whenever you may need.

Best Regards,
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1,140 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
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English first
Aberdeen, Scotland, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 14, 2013

Stayed here for 4 nights at the end of July. The hotel is perfectly located for all of the tourist activities (right across the road from the White House, around the corner from one of the main open bus tours pick up points, and walking distance to the majority of museums). We also felt very safe walking around in this area early morning and late night.
The hotel's reception area is quite impressive and the service is very friendly. We thought it might be very posh and a bit pretentious, but we didn't feel this when we were there. There are a mix of tourists and business people roaming around.
The room itself is average - great facilities (gown, toiletries), very comfy beds, good shower - the reason I say average rather than great is because the room was slightly run down and not as clean as I'd have expected given the price of a room. We were out most of the time so this didn't affect us.
We didn't eat at the hotel but we went to the rooftop bar and the view is incredible!
I would recommend any tourists to stay here primarily based on the location.

Room Tip: We were floor 3 opposite the treasury. Lovely view but we were woken up by traffic fairly frequentl...
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, September 3, 2013
Hello MirandaBannerman,

Thank you for your review. We do have the perfect location with only a few steps to The White House and a short walk to many major landmarks. We are so glad you were able to enjoy the panoramic views from our rooftop terrace. Please let us know when you plan your next escape and Whatever/Whenever you may need.

Best Regards,
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Orlando, Florida
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 12, 2013

I guess I am too old (50) to appreciate the trendy chic indifferent approach to customer service. Hallways are dark and dingy, breakfast room service trays sit out all day in hallways, agreeing to "Green Service" means No Service, Lobby and Rooftop lounges are EXTREMELY LOUD.

Room Tip: Lobby and Rooftop lounges are VERY LOUD, SO BE CAREFUL!
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  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, September 3, 2013
Hello GatorDavid,

Thank you for your feedback. We would like to apologize for the experience you had during your stay. We take pride in the service we provide our guests and will be sending your feedback to our General Manager to address. We hope you will consider our hotel on your next escape to Washington DC and please let us know when you make any future plans, wdcsocial@whotels.com.

Best Regards,
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Bergen County, NJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2013

I have stayed at the W Washington, DC many times and each stay I'm reminded why it's my number one hotel whenever I stay in Washington, DC.
* Amazing customer service. They really do go out of there way to take care of you.
* Great location. Across the street from U.S. Treasury Dept. and The White House. Just a few blocks walk to the National Mall. Taxis are easy to get if you need to go further out.
* The Rooftop lounge is the most partying and happening place in Washington, DC. Even on weeknights, it's a fun and festive place with a great view of Washington Monument and other DC landmarks.

This hotel is everything you expect in the standard of modern, hip, and contemporary looking hotel. The W Washington will make you not feel like leaving. I I give it five stars!!!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, August 23, 2013
Hello CW-Bergen,

Thank you for your review and recommendation. We are so glad you have made our hotel your home away from home when visiting Washington DC. We will be sharing your review with our General Manager to celebrate with our hotel staff. We hope to welcome you “home” very soon and please let us know Whatever/Whenever you may need.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cuneo, Italy
Top Contributor
57 reviews 57 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 9, 2013

W Washington is a really nice property.
Great location next to the White House
Friendly staff.
I got upgraded to a suite, amazing.
W Lounge in on the roof, so you will not get disturbed
Whatever-Whenever staff was so kind and helpful.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, August 23, 2013
Hello acirrincione76,

Thank you for your review. We are so glad you stayed with us on your recent trip to Washington DC. We love giving our signature Whatever/Whenever service to make your stay special and unique. We hope to welcome you back on your next escape.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 7, 2013 via mobile

So I traditionally only stay in Starwood properties since I know what I'm going to get once I arrive.
This trip to DC had me staying up the street from my last stay (4 Points) @ the W.

I love the style and feel the W and of course the view is worth the price of admission.

Special thanks to Clare - Front Desk Services who went above and beyond to ensure my stay was great. She greeted me with a smile and always asked how my day was and what could she do to make it better! Class Employee!

Also thanks to Nomar - on the rooftop lounge who made sure their award winning breakfast buffet met my expectations.

When traveling ask for a room with a view overlooking Treasury. Well worth the price.

Only negative was the rooftop drink prices can get pricey but hey it's the W and that's to be expected.

I'll be back in a few weeks and looking forward to another stellar trip!

This W gets 4/5 stars!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, August 23, 2013
Hello Reggie C,

Thank you for your review and recommendation. We will be sharing your review and shout-outs to Clare and Nomar with our General Manager to celebrate with our staff. We greatly appreciate you as a dedicated Starwood guest. We hope to be able to welcome you back soon and please let us know Whatever/Whenever you may need.

Best Regards,
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texas
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 6, 2013

The W Hotel is very nice. The bar is in the lobby and the rooftop bar becomes very busy at night and a line forms in the hotel lobby at night for patrons waiting to go up to the roof. As a guest, you never have to wait for the elevator, and can go right up to the roof.
A tip--reserve a table early for seating at the rooftop bar.
Rooms are small and appointed nicely.
The staff is nice and friendly. The locations just can't be beat--it is close to everything.
J&G Steakhouse is located in the hotel and is under renovation until the end of September. Do not miss it when it come back--the best steaks in DC!
The Bliss spa is small and we could never get an appointment.
A very nice 5 day stay at the W.

Room Tip: If you have a chance, request a room with a view of the white house.
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, August 23, 2013
Hello cjs4,

Thank you for your review. We do have the perfect location with only steps to The White House and a short walk to many major landmarks. We look forward to the opening of the new renovated J&G Steakhouse and the amazing creations from Chef Jean-Georges Vongerichten. We hope to welcome you back soon and please let us know Whatever/Whenever you may need.

Best regards,
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Additional Information about W Washington DC

Address: 515 15th Street NW, Washington DC, DC 20004
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#31 Luxury Hotel in Washington DC
#73 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Washington DC 4*
Number of rooms: 317
Official Description (provided by the hotel):
This Washington DC Hotel is located in the heart of the city with convenient access to all of the great locations in DC. The W Washington DC Hotel looks forward to welcoming you. ... more   less 
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Also Known As:
w Washington Dc Hotel Washington Dc
w Hotels Washington Dc

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