Nice hotel but room was a bit small. We called 2 weeks prior to arriving to make sure that we would have two beds and were told they were all out but we could get a rollaway. The night before we called again and were told there was no way a rollaway could fit in that room and they were totally booked so we were stuck with a king (which was more like a queen) for two adults and one teenager. The teenager had to sleep on the floor of this tiny room.
The shower had frosted glass walls which could be seen from the main part of the room so there was no privacy when showering. It's okay with a couple but not if you are traveling with children/teenagers. The door to the bathroom was a sliding door and there was a big gap so you could totally see someone sitting on the john.
We wanted to take advantage of the free acura ride and talked to someone twice about making a reservation and was told twice that someone would call us back. No one ever did so we ended up having to take a cab to Georgetown for dinner which cost us $17. Wasn't happy about that.
I also had to make a phone call and wanted to use my credit card because it was cheaper than dialing directly from the room phone but it wouldn't work so I called the front desk for help and after she put me on hold a couple of times, she said she would just patch me through. I thought she was being nice and it wasn't going to cost me anything but surprise surprise, it cost me $14.70 for a one minute call to my husband's cell phone. Wasn't too happy about that either.
The location was great but I felt like this hotel was overpriced and wanted to put a price tag for every little thing. Our room was an interior room and away from the elevator and it wasn't noisey at all so I was happy about that.
- Official Description (provided by the hotel):
- This Washington DC Hotel is located in the heart of the city with convenient access to all of the great locations in DC. The W Washington DC Hotel looks forward to welcoming you. Please note: Pinea Restaurant at the W Washington DC will open late September. During this time, breakfast will be available in our Living Room, Monday through Friday 6:30 am - 10:30 am and Saturday and Sunday 7:30 am - 10:30 am, in-room dining will operate as usual. POV serves food from 11 am - 11 pm daily. ... more less
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- Also Known As:
- w Washington Dc Hotel Washington Dc
- w Hotels Washington Dc