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“Excellent Location & Efficient Staff makes up for other downfalls” 4 of 5 stars
Review of W Washington DC

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W Washington DC
4.0 of 5 Hotel   |   515 15th Street NW, Washington DC, DC 20004 (Upper Northwest)   |  
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Ranked #88 of 130 hotels in Washington DC
Edmonton, Canada
Top Contributor
51 reviews 51 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
“Excellent Location & Efficient Staff makes up for other downfalls”
4 of 5 stars Reviewed April 11, 2013

We stayed here over Easter and arrived mid morning after a red eye flight from the West to a room ready for us. We were checked in very quickly and efficiently and headed up to our room. The lobby of the hotel was gorgeous and inviting, and there was acoustic music some of the evenings. The concierge was helpful and able to gave us some good tips for exploring DC. Our room was on a mid floor but near the elevators and ice machine. This was only a problem on the Friday and Saturday nights when (likely) intoxicated individuals seemed to be continuing the party after leaving the roof top night club. The bathroom door is a slider and does not go all the way to the wall---that was a bit odd. Our room was big enough for the two of us and contained a king bed. The bathroom was massive. The room was decorated nicely and had an amenities that we required.
We didn't have a view and were actually curious if people could see into our room from the other wing of the hotel..they had smoked glass and we didn't seem to, so we just kept our blinds drawn, it's not like we had anything to see!
Finally, the location is really what sold us. We were nearby all the major sites and also near a subway station. We walked to the tidal basin, white house, capital building, the memorial sites and the Smithsonian. We were a short taxi away from the airport and Georgetown. We were able to walk to the Verizon center and close to shopping and restaurants. If you aren't going to spend much time at your hotel other than sleeping, this is an excellent choice.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, April 24, 2013
Hello LB1982,

Thank you for your review. We take pride in the service we provide our guests and giving our insider access to the city. We do have the perfect location next to The White House and a short walk to many of Washington’s major landmarks. Our Living Room area is very popular on Friday and Saturday nights featuring what’s NEW/NEXT in music. We look forward to welcoming you back and please send us an email when you plan your next escape, wdcsocial@whotels.com.

Best Regards,
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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English first
Washington DC, District of Columbia
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 11, 2013

I always loved the chic decor in the Living Room, we had enjoyed cocktails there when the W DC first opened, and also at the Rooftop when it used to be the Hotel Washington, but this was our first time staying at the W DC. We stayed for six days over New Years. Upon check in we were greeted by the manager on duty, he had just returned from Christmas in Germany. He offered us a wow suite with a view of the monument! Thank you for the G-town cupcakes!

Our suite was comfortable, quiet, well wired and fashionably decorated.

The location is ideally located in walking distance of the world class museums and monuments, right next to the White House. The price of overnight parking is steep, even for hotel guests.

Great service at the J&G restaurant daily for breakfast and one night for dinner. We found some of familiar menu items by Jean George at his other restaurants. The manager was attentive making sure we enjoyed our steak dinner.

One night we enjoyed drinks on the Rooftop with the best view in DC. We enjoyed another relaxing night in the Living Room with a musician playing guitar, taking requests.

We returned one night after having been out all day to find that the room had not been serviced. It was quickly taken care of.

Our six day stay at the W DC was lovely and we would absolutely return!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, April 22, 2013
Hello AtLoveTravelMom,

Thank you for your review from your stay. We are so glad you celebrated New Year’s with us and hope you will keep us in mind for upcoming celebrations. We do have amazing views from our rooftop and J&G Steakhouse to dine in style. We would like to apologize for your room not being serviced 1 of the days during your stay. We will be sending your review to our General Manager to address the housekeeping issue and also share your shout-out to our Manager on Duty. Please let us know when you plan your next escape and Whatever/Whenever you may need.

Best Regards,
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Pompano Beach, Florida
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 9, 2013

I was struck by the lobby decor the second I walked through the doors! The beautiful chandeliers and Art Deco furniture met with service and a smile. The rooms are tiny but super clean and comfy with great views. Also visit the roof top for great pics and enjoy a cocktail if the weather allows. The steakhouse restaurant leaves a lot to be desired in terms of service and food both upstairs and down they had no clue, but I was unable to eat elsewhere so I indulged. The first meal was breakfast. Where I was turned away and told I needed a reservation??? There were many open tables, eventually my disdain was recognized and I was seated. Dinner was a disaster and I was over charged almost $50!! Followed by a new charge still $38 over. Finally someone got a calculator! A novel approach. But seriously if you can overlook that it's a lovely hotel!!

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, April 22, 2013
Hello ginger s,

Thank you for your review. We are so happy you loved our mix of the French Renaissance combined with the modern cool W’s are known for. We would like to apologize for the service you received during stay with us. We take pride in the service we provide our guests and will be sending your feedback to our General Manager to address. We hope you will keep us in mind for any future trips to Washington DC and please let us know Whatever/Whenever.

Best Regards,
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Seattle, Washington
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2013

The location of the hotel makes it perfect for strolls down the National Mall, visiting all of the museums, taking in a hockey game or gazing at the White House and Washington Monument from the rooftoop terrace. You can walk everwhere from here. We also caught the Metro for a quick trip to Alexandria -- the metro station is just a couple blocks away.
The staff made our stay extra special. Amazing greeting at the front desk, birthday surprise for my husband in our room and frindely staff everywhere. Our room was standard W room with an interior view (buildings) but we were out an about most of the time so we didn't really notice. The breakfast service was above and beyond and made for a most relaxing morning both times we ate at the J&G. The food for dinner was so well prepared and delicious. I recommend eating there at least once.
Treat yourself and stay here when you visit DC.

Room Tip: Some people mentioned top floors hear noise from the rooftop bar/club. We were on the seventh floor...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, April 22, 2013
Hello 307AnneS,

Thank you for your review. We were very excited to celebrate your husband’s birthday with both of you. We do have the perfect location for visiting many of the major sites and landmarks in the District. J&G Steakhouse makes for a perfect morning breakfast and a delicious end of the day. We hope you will keep us in mind for any future special occasions or just a needed escape.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
D.C.
Top Contributor
161 reviews 161 reviews
26 hotel reviews
Reviews in 49 cities Reviews in 49 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed April 9, 2013

I was born and raised in DC, live here and stay here with my wife as a local weekend get-away!
The remodeled W Washington is the best best best! Like all W's -- service is exceptional. The decor is very cool -- mixing W style with old-world DC. The rooms are great. And the best view and outdoor scene in ENTIRE DC is on the rooftop bar (not open to kids on evenings!) -- it overlooks White House, Treasury Dept, Washington Monument, and DC.

Room Tip: One facing the Treasury Dept. As high up as possible.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, April 22, 2013
Hello D_C_Exp_Traveler,

Thank you for your review. We love our local weekend getaway travelers! We do have an amazing location and panoramic views from our rooftop. We hope you will come visit us again soon and send us an email with any future plans, wdcsocial@whotels.com.

Best Regards,
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Charlotte, North Carolina
Top Contributor
69 reviews 69 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 8, 2013

Location, location, location. Great staff that went out of way to help. They say hotel loud but we stayed Friday to Monday and while not tame not overly partied. The community spaces such as restrooms very clean. POV very nice, while expensive the view is killer. J & G steakhouse very nice and great breakfast.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, April 22, 2013
Hello Todd S,

Thank you for your review. We do have a perfect location with a short walk to many of the District’s major landmarks. We are so glad you enjoyed our amazing views from POV Lounge and the special creations from J&G Steakhouse. Please let us know when you plan your next escape.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed April 8, 2013

First : $50 for the night to park.no mention of such an exorbitant cost on their website. Still in shock I got to my little room-no view. Called the concierge for help with something: she never got back to me. I had to go back down to the front desk to get the help. The website says free wi-fi:: for only 2 hours if you're in the lobby! No amenities in room i.e no shower cap etc--par for the course in much less expensive hotels.
The website raves about the rooftop, but when its wrapped in plastic and you can only have one view its not worth the extremely high priced drinks. The website makes it sound like great views. There's only one view. Then to top things off the water didn't drain in the shower and the bed is shorter than standard so you think the room's bigger than it is. Upon check out was not asked how my stay was or invited to return. Don't worry-I won't!!

  • Stayed April 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WHotelDC, Manager at W Washington DC, responded to this review, April 22, 2013
Hello BronwynM2,

Thank you for your review. We would like to apologize that you did not enjoy our stay with us. Your satisfaction and comfort is very important. We take great pride in the service we provide our guests and will be sending your feedback to our General Manager to address. We would love to speak with you in regards to your stay. Please send us your contact information to wdcsocial@whotels.com and we will get back to you right away.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Washington DC

Address: 515 15th Street NW, Washington DC, DC 20004
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Luxury Hotel in Washington DC
#74 Business Hotel in Washington DC
#77 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — W Washington DC 4*
Official Description (provided by the hotel):
This Washington DC Hotel is located in the heart of the city with convenient access to all of the great locations in DC. The W Washington DC Hotel looks forward to welcoming you. Please Note: From June 23 through mid-September, the restaurant at the W Washington DC will be closed for renovation. In addition, POV will be closed beginning July 26 to September 5. During this time, food service will be available in our W Living Room and in-room dining will operate as usual ... more   less 
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Also Known As:
w Washington Dc Hotel Washington Dc
w Hotels Washington Dc

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