I should preface this review by stating that this was the first trip my husband and I took with our baby, and given the choice again I would probably opt for a more family friendly hotel. That being said, my husband and I have stayed at enough W hotels to know what atmosphere to expect.
The location of the W can"t be beat, and the views from the rooftop bar are extraordinary. We were upgraded to a Marvelous suite, with a clear view of the Washington Monument from both the living room and bedroom. All of the staff we encountered we extremely friendly and knew us by name. The on site restaurant, J & G, was excellent. The complimentary morning coffee and afternoon cara cara infused water in the lobby were also a nice touch.
When we first checked in, right off a red eye flight from the west coast, our room was not ready. We then waited in the lobby for an additional 3 hours until we had to leave for an appointment. While we appreciated our upgrade, we asked whether a hospitality room was available so we could freshen up and change/feed the baby. The answer was no.
The sofa in the living room of our suite was covered in stains, and the shower leaked. This seems odd for a room that would normally cost over $700/night.
The first night of our stay, 2 out of the 3 elevators broke down leaving only one elevator for guests as well as the throng of people trying to get to the rooftop lounge. Finally one of the managers arranged for us to take the service elevator up to our room.
Overall, the W is a nice upscale hotel is a fabulous location, but not quite a 5 star property.
- Official Description (provided by the hotel):
- Welcome to W Washington DC, a hotel beyond expectations. Next to the White House, the most powerful suits - pinstripes and black lace-rendezvous at W Washington DC, where Italian Renaissance meets modern cool. With commanding rooftop views of major landmarks, W-Gate is all about stately indulgence. ... more less
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- Also Known As:
- w Washington Dc Hotel Washington Dc
- w Hotels Washington Dc