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Comfort Inn & Suites: Traveler Reviews


Comfort Inn & Suites
1600 New York Avenue East, (formerly President Inn), Washington DC, DC 20002
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Traveler Reviews

53% Recommend
3.5 of 5 stars 13 reviews
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Comfort Inn & Suites

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4 of 5 stars
MikeMcC17 1 contribution
MikeMcC17
Jun 27, 2009 | Trip type: Solo travel

I am currently writing this review from the hotel on 6/27/2009...
The price and free parking drew me to this hotel. I made reservations well in advance after seeing the hotel advetised on DC's city site. I must admit that the DC Visitor's guide touted it as "close to downtown" and that there was free shuttle service to the Metro. These statements are not true. This was my first trip to DC and I am here for 5 nights as part sightseeing/ part conference, all of which take place downtown. I am driving into town and paying to park downtown each day as a result.
The positives- My room (as well as the lobby, breakfast area, and hallways) is clean. The bed has a nice mattress, the desk chair is very comfortable and modern, 32" Sharp flat screen tv, and the microwave and fridge were welcome surprises. I am on the front side of the hotel, so I do not notice the train noise. The breakfast has been great so far. It has been crowded, but I found the staff to work very hard at replacing what needs to be replaced. The lobby is nice and the wireless connection worked well.
Also, it is very easy to get to. It is set in a weird spot and easy to miss on your way in to town so keep a careful eye out for it on the right hand side coming in off of 50. Its bright yellow color shows a total remake of the old hotel.
Now for the bad. The area puts the "hood" in neighborhood. I walked to the Gas Station literally within eyesight of the hotel on my 2nd night here because the hotel has NO VENDING of any sorts. As I passed a Lawn/Garden store to the east a huge rotweiller ran out at me (it was behind a fenced in area thank God) and I jumped about 10 feet into the street. Point of the story is, there is a reason that dog is stationed in the Garden center- there are whinos, panhandlers, and crackheads all over at night. I felt fine leaving in the morning and arriving back at night (before dark), but don't go far from the hotel. On the other hand, I did get a nice view from my window of one whino trying to pick another one up off the steps of the liquor store across the street- there's apparently a good sense of community among these vagrants- probably something to do with the President's new adminstration:) The parking lot is set at a weird angle and hard to move in and out of. You also have to turn around at a street to be able to go East from the hotel, but you will head west if going downtown. Finally, my shower curtain and bathroom smelled smoky- which I am super sensitive to. Upon arriving after my 2nd day in DC and just finishing a one hour run, I found out that the cleaning crew decided "No Soap or Shampoo for You". I called the front desk, and she had to go on a mad hunt to fgind some, but was very helpful. And again, there is no vending so bring your own snacks. They do have restaurant menus in the lobby, and I did order pizza one night which took about an hour to arrive from Domino's.
Ultimately I would say this...if you have children do not stay at this hotel unless you are driving everywhere. If you are looking for a fair price, with a good breakfast, a clean room, and the chance to see some mildly entertaining "culture" from the hood, this is the spot. I think the people who are negative about this place drew that perception as soon as they saw the neighborhood. Seperate the stay from the area and you will be fine.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 1 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since June 27, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $136 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Comfort Inn & Suites

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5 of 5 stars
LPogo 4 contributions
reno, nv
Jun 19, 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

Please read the other negative reviews - they are all 100% accurate. I am not sure what positives anyone could possible find in this hotel. It is in a bad area of town, it has zero security and has a really bad history.
The first thing I noticed when I arrived in my room was the railroad noise. Upon opening the curtains I noticed the railway is about 30 yards from my window. As I tried to rest before my evening meetings I could not believe how much activity the railway had. In one of the reviews I just read I noticed the person mentioned minimal rail traffic. Well let me tell you that either that person cannot hear or the rail traffic has picked up considerably since they visited. The traffic is frequent and loud!
My first morning cab ride into town the cab driver asked me how the place was, I told him that I was not impressed at all - he then asked me if anyone knocked on my door last night and I responded "no", but why do you ask. Well just before the renovation this hotel was known in town as the place that lady's frequent and the pimps would hang out close by. For obvious reasons this made me a bit nervous in returning each night to the hotel, so I probably started to notice more and more items each day. One very obvious weakness of this hotel is that it has zero security nor any measures taken in order to protect its clients. I would frequently return around 12a-130a and walk straight thru the auto sliding doors, right past the front desk and into the elevator with no one asking me to show a key nor do you have to use a key until you reach your own door.
The breakfast room was an absolute disaster each morning no matter time you arrived. It almost seemed more like a soup kitchen with the mess, amount of people, and never a place to sit. So each morning I would grab something really quick as I dodged people so I was not run over.
Once again - do yourself a favor and stay and pay somewhere else. What you save is not worth it in my opinion.

  • My ratings for this hotel
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since March 01, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $136 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
You get what you pay for!

Comfort Inn & Suites

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2 of 5 stars
TMLAalum 13 contributions
Cleveland, Ohio
May 4, 2009 | Trip type: Family

We picked this hotel for its price, "proximity" to DC and the fact we could get a rollaway bed. Agreeing with the other reviews about the neighborhood not being the best. But I never felt unsafe nor did I see unquestionable characters in the lobby.

But in spite of the cleanliness of the rooms I was not impressed and would not recommend this hotel. It took 3 calls to get the rollaway bed up to the room. The lamp light didn't work, nor did the remote control for the TV (did you know there's no volume buttons on the actual TVs anymore?!). The frig clicked all night long. The internet was down. And coffee and juice machines broke for breakfast day #2.

Thankfully we didn't spend time in the room other than to sleep and shower. Wouldn't really have wanted to... but like I said, we got what we paid for... and my husband (who booked the room in the first place) still felt like it was a good deal compared to the other options.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since July 11, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $136 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not bad at all

Comfort Inn & Suites

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4 of 5 stars
nbrown70731 2 contributions
Atlanta
May 2, 2009 | Trip type: Family

The hotel was very good for the price. Many other hotels wanted 2x the price for the rooms in DC. The street level location is gritty. But we had no real encounters with anyone on the street. The best thing we liked was clean rooms, I'm a contractor and these appeared to be recently updated.
The continental breakfast area was crowded during serving but the staff kept the food available, the food that was suppose to be hot was hot and the drinks that are suppose to be cold were cold.
What we liked least was exercise room facility, minimum equipment available.
I would stay here again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since May 02, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $136 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Common and slightly less than claimed.

Comfort Inn & Suites

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3 of 5 stars
bestpi 1 contribution
richmond va
Apr 27, 2009 | Trip type: Business

Not the best neighborhood but Fast Food a plenty nearby, McDonalds, Subway, KFC/TacoBell, Checker (Burger place) all within 5 min walk but daylight hours recommended. Bus stop is about 150 yards from the edge of the property. The D4 bus from Union Station. The very end of the Metro D4 line. They advertise High Speed internet but it is nothing more than wireless. There is no hardwire. I averaged 54 in the off times and 48 during peak. And finally the most important part for most executives is the liquor store directly across the street. Complete with wino panhandlers. A block from a homeless shelter. The place is an average Indian run stay. They do have a security guard in the lobby. A cab from here to 16th and K, was $13. That is just a couple blocks from the Whitehouse. No bugs, good A/C the usual (What I affectionately refer to as "urinal koolaid" smell") sickeningly sweet that is uniquely an Indian smell permeates everything but I guess it's better than carpet fresh. There was a safe in the room but it did not work and they did not seem eager to fix it. The staff was friendly and did help with travel information. i.e. bus, metro info. The Florida Avenue Metro station is a two mile walk so don't plan on it. From here it is a bus or cab. Cab only took about 15 minutes after we called them. I think I would find something a few blocks closer to town the next time if I could but for the price I guess it was a fair deal. I have been stuck in worse. At least they don't hand you a can of Raid with the room key.

Room beds were firm and comfortable. Refrigerator Microwave and a coffee pot make it a better value. Not much in the way of drawers.Two Medium sized. TV was 32 inch flat screen. Train Tracks behind the hotel but it is all above ground so no horns or anything but the clank, clank of the light rail. My room was in the front so I don't know if you can hear it in the back rooms.

They DO have a laundry facility to do it yourself. Also a plus.
Despite the visual of the neighborhood I never once felt unsafe.

There were some guest on the bus with young teen kids and they appeared to have no fear either and were finding the value worthwhile so make you own decisions but hopefully with this information your eyes are completely open.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 50-64
  • Member since April 27, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $136 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Comfort Inn & Suites Also Known As

Address: 1600 New York Avenue East, (formerly President Inn), Washington DC, DC 20002