We booked through Priceline and had no issues at check-in. The rooms were large and very clean and comfortable. The beds and pillows were first-rate!! The bathroom was large and very clean. Each room had a small refrigerator. We were able to control the temperature of our room with our own thermostat....be sure you understand Celsius. We had a flat screen TV with about half the channels...the upper channels...in HD.
Yes, there are railroad tracks behind the hotel, but we never heard any railroad noise early in the morning or at night. We did have the heat/air system fan running at all times, and that may have cancelled out some of the noise, but noise was not a problem during the two nights we stayed at the hotel.
We had excellent service from all the hotel's personnel. They greeted us with smiles and friendly hellos and goodbyes throughout our stay.
We never felt anything but safe. The main lobby is on the second floor. To reach that floor you must proceed past a security person and take an elevator. To advance past the second floor you must use your room-key to trigger the elevator. There were door-men at the front door throughout the day, and the security person was there all night.
We were thrilled that the metro had a station about 100 feet from the front door. It was a quick trip to get to the metro and into DC. Only issue was that the name of the stop on the front door and on all publications is...New York Ave. Florida Ave. Gallaudet U...We missed the Gallaudet part and when we arrived back at the stop late the first evening, we didn't get off as the stop was named...NoMA Gallaudet. We figured it out and were able to return to the stop with little trouble...and we never missed it again. When I asked a metro person about the name business, he laughed and said, "Oh Yes...They changed the name and it has caused some confusion". So, be aware and you will have no problems. We used the metro many times over our stay and were pleased to have it so close.
Several folk talk about the neighborhood and their feeling insecure. Many new buildings...mostly high-end apartments...and upgrades are in progress in and around the hotel. We never felt the slightest bit insecure in the area right around the hotel. It is well lit and security was always close by. They want this area to become very popular for travelers, so they are doing all they can to make it safe.
Now the negatives... There are few restaurants nearby, and the one they have is average at best. The warm/cooked breakfast offerings were fine, but the muffins and other baked cool items were just fair, even when warmed. Our breakfast day one was just under $30...two of their cooked entrees, 2 juices, 1 drink, 1 coffee. The last day just over $15 for 1 muffin, 1 wee coffee cake, a drink and a coffee. I heard two folk talking about eating a meal, other than breakfast, there who were not pleased...but since we did not eat anything other than breakfast, I guess it would be inadmissible in a court of law. An upgrade is needed if this restaurant wants to make it...and in the meantime, prices should be adjusted... I will say though that the restaurant staff were not a cause for any of the negatives...they were very friendly.
The other negative was the parking... It is Valet only, and $33 per night! Since there are absolutely NO alternatives for your parking...you are stuck. So, they can offer all sorts of discounts for their rooms, but if you drive in, the discount has really got to be large. Hopefully, a more affordable option will become available at one of the new sites being built nearby. At any rate, $20-24 seems fairer for folk staying at their hotel...but I guess supply and demand win out.
In conclusion... While I thought the room and the hotel's proximity to the metro were excellent, and made this hotel a top of the list type of hotel (a 5 out of 5)...the dining options and especially the parking option make this a hotel I would probably not use again (a 1.5 out of 5).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.